FDD ITEM 20 · FISCAL 2020–2022
Wings Over Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2022, from the 2023 FDD · 2+ years old), Wings Over reported 29 franchised outlets at year end. 3 of 30 franchised outlets open at the start of the year left the system (exit rate 10.0%, fiscal 2022), while 2 new outlets opened. Systemwide units moved +2.9% over 2020–2022.
| Status (FTC) | 2020 | 2021 | 2022 |
|---|---|---|---|
| Outlets at start | 38 | 34 | 37 |
| Opened | 0 | 5 | 2 |
| Transfers | 2 | 0 | 1 |
| Terminations | 0 | 0 | 3 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 2 | 0 | 0 |
| Ceased — other reasons | 2 | 1 | 0 |
| Outlets at end | 34 | 37 | 35 |
| Net change | -4 | +3 | -2 |
3 terminations + 0 non-renewals + 0 ceased (other) = 3 exits ÷ 30 at start = 10.0%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (1) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
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