FRANCHISE·WATCH·DESK

FDD ITEM 20 · FISCAL 2022–2025

ASSISTING HANDS (UNIT) Item 20: outlets, exits & growth

In its latest FDD Item 20 (fiscal 2025, from the 2026 FDD), ASSISTING HANDS (UNIT) reported 232 franchised outlets at year end. 7 of 202 franchised outlets open at the start of the year left the system (exit rate 3.5%, fiscal 2025), while 37 new outlets opened. Systemwide units moved +35.4% over 2022–2025.

Item 20 · outlet status by yearas filed
Status (FTC)2022202320242025
Outlets at start155175189207
Opened23202137
Transfers31142
Terminations1240
Non-renewals0100
Reacquired by franchisor0200
Ceased — other reasons3107
Outlets at end175189207237
Net change+20+14+18+30
How the exit count is computedfiscal 2025

0 terminations + 0 non-renewals + 7 ceased (other) = 7 exits ÷ 202 at start = 3.5%

These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (2) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.

Franchised outlets by state · fiscal 202530 states/territories
StateFranchisedCompany-owned
FL53—
IL23—
TX23—
NJ20—
CA16—
VA13—
OH12—
MD11—
MA7—
CO5—
MI5—
NC5—
SC5—
WI5—
GA4—
AZ3—
PA3—
TN3—
UT31
MN2—
NV2—
OR2—
IN1—
KS1—
KY1—
MO1—
NE1—
NH1—
WA1—
ID04

The ASSISTING HANDS (UNIT) validation checklist

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