FRANCHISE·WATCH·DESK

Verified — real FDD extraction

SBA-eligible · directory code S3123 since 2018

CAREPATROL

Other · independent · est. —

CarePatrol is a senior placement agency that helps families find assisted living, memory care, and other senior housing options. Franchisees run a home-based advisory business, assessing seniors' needs and touring communities with families, with fees typically paid by the receiving communities.

CAREPATROL net unit count grew +24.3% from 20232025 per its FDD Item 20.

New to franchising? Start here

A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.

Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. The numbers on this page come straight from that document:

  • Franchise fee — the one-time cost to buy in.
  • Royalty — the ongoing cut of your sales you pay the franchisor.
  • Item 20 — how many locations opened and closed, the basis for our verdict (from Proven & strong down to Distressed — or Too new to judge).

The verdict

Proven & strong

Distress

12
STABLE

Enough units and history to judge, and the record is good: growing or stable units with clean exits by the standards of its disclosed record. The standout in the record: the system is growing.

Exit rate · latest year

3.5%

fiscal 2025, per Item 20

Cost to open

$65K–$136K

Item 7 total investment range

SBA loan defaults

Too few resolved

44 loans exist; too few resolved to rate

Behind the verdict

the record, factor by factor · Item 20

hi-1.0.0
Net unit growth35%

3-yr trend · Item 20 Table 1

Strong
Exit quality25%

terminations + ceased-ops vs. all exits · Table 3

Fair
Transfer / churn15%

transfers vs. base · Table 3

Strong
Promise-keeping10%

actual vs. projected openings · Table 5

Strong
Transparency15%

Item 19 disclosure + completeness

Strong

Systemwide units

2023–2025

+24.3%
173202320120242152025

Survival record

FDD Item 20 · outlet status by year

In fiscal 2025, 7 of 201 franchised outlets left the system — a 3.5% annualized exit rate. Not every exit is a failure — but this is the measurable floor.

Show the outlet tables
Status (FTC)202320242025
Outlets at start160173201
Opened274121
Transfers896
Terminations775
Non-renewals351
Reacquired by franchisor000
Ceased — other reasons411
Outlets at end173201215
Net change+13+28+14

The lender's view

SBA 7(a)/504 loan performance · FY1991–present

Banks have made 44 SBA-backed loans to CAREPATROL franchisees since 2014. Most are still open, so there is not yet a resolved cohort large enough to rate.

Charge-off rate

9 resolved · too thin to rate

Loss given default

avg. charged-off $ ÷ approved $

Expected loss

default rate × loss severity

Avg. loan · FY2020+

$266,771

what recent franchisees borrowed

Median time to default

40 mo

approval → charge-off, defaulted loans

Lenders · FY21+ vs FY16–20

9 vs 5

distinct banks still lending

Charge-off rate by loan approval year (%)

Loan performance by state

SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO CAREPATROL BY FRANCHISE NAME · RESOLVED = CHARGED-OFF + PAID-IN-FULL

The owner's side of the deal

FDD × federal loan record

Heavy debt load

A typical CAREPATROL buyer since 2020 borrowed $267K through SBA — about $42K a year in debt service. Against the brand's own disclosed median unit revenue of $186K, that is 22.4% of every dollar the store takes in — before rent, payroll, food, or royalty.

Who finances it

United Midwest Savings Bank National Association

29.5% of this brand's loans

That lender charges off 35.1% of its loans to other franchise brands, vs 14.8% nationally.

Who buys it

83.3%

first-time franchise owners

The rest already owned at least one other franchise. Across the corpus, brands bought mostly by repeat operators charge off at roughly 10% versus 17% for brands sold mostly to newcomers.

Does experience help here?

Not enough resolved loans to split

Computed from 44 SBA 7(a)/504 loans to CAREPATROL franchisees joined to the brand's own FDD. Debt service assumes level amortization at the average disclosed term and rate. A lender's rate excludes its loans to this brand, so it reads the lender, not the brand.

What it costs — and what it drags

FDD Items 5–7 · fees, investment, royalty

Buying in means a $57K franchise fee (Item 5) and a total investment of $65K–$136K (Item 7). The franchisor publishes an earnings claim (Item 19) — read its methodology closely.

To open (Item 7)

$65K–$136K

all-in investment range

Franchise fee (Item 5)

$57K

upfront, one-time

Royalty (Item 6)

10%

of sales, ongoing

If a unit does this in annual sales…$1M/yr

Your figure — cross-check against this brand's Item 19 and current-owner validation.

Royalty you'd pay / yr

$100K

10% of sales, before profit

Over a 10-yr term

$1M

royalties alone, excl. ad fund

This is not profit. It's the only money the FDD actually pins down — what you put in, and the royalty you owe on every dollar of sales. Your real take-home depends on labor, rent, food cost, and ramp-to-breakeven, none of which any FDD discloses.

Build a real pro-forma for CAREPATROL with an independent CPA

Modeled risk

FDD Risk Score · modeled from the public record

Elevated

The public record puts this brand toward the riskier end of the systems we score — but the evidence is thin, so treat it as a range, not a number.

Risk percentile (range)

65–89 / 100

Directional

Modeled SBA charge-off

16.7%

Observed SBA charge-off

22.2%

Top drivers: Share financed by high-loss lenders (raises) · Investment ceiling (log) (raises) · Item 3 litigation (log) (lowers) · Item 20 exit rate (lowers). Thin loan history — treat this as a range, not a number. A linear scorecard built from this brand's own disclosure figures plus the federal loan record behind its franchisees; full spec and cross-validated accuracy on the methodology page. A score is context, not a verdict.

Distress signals

news-sourced · bankruptcies, closures, lawsuits

FULL REPORT →

10 questions to ask a CAREPATROL franchisee

Built from this brand's own disclosures · take it to your validation calls

The franchisor will give you a list of owners to call. Most buyers ask whether they like it. These are the questions built from what CAREPATROL has actually disclosed — each one carries the number it came from, so you can tell whether the answer squares with the record.

  1. 01

    CAREPATROL’s own Item 20 shows 7 of 201 franchised outlets left the system in fiscal 2025 — about 3.5%. Do you know any of those owners, and do you know why they left?

    A franchisor will call these “transitions.” An owner three doors down usually knows whether they sold at a profit or handed the keys back.

    FDD Item 20 · FY2025

  2. 02

    6 units transferred to new owners in fiscal 2025. When you look at those, were they people cashing out a good business — or getting out of a bad one?

    Transfers count as neutral in every ranking. They are the single easiest place to hide distress.

    FDD Item 20 · FY2025

  3. 03

    Item 7 says the low end to open is $65K, but the average recent SBA loan to a CAREPATROL franchisee was $267K. What did you actually spend to open, all in?

    Lenders size loans to real project costs. A large gap between the disclosed floor and what banks actually fund is the most common way buyers get underfunded.

    FDD Item 7 vs SBA approvals FY2020+

  4. 04

    You pay 10.0% royalty on gross sales, plus the ad fund, before any of your own costs. On your actual revenue last year, what did you take home as the owner — not revenue, take-home?

    Royalty is charged on sales, not profit. This is the number the brochure never shows and the one your life actually runs on.

    FDD Item 6

  5. 05

    CAREPATROL makes an earnings claim in Item 19. Does your unit look like that number — and do you know which units they included to build it?

    Item 19 is legal to build from a flattering subset. Ask whether they excluded new units, closed units, or company stores.

    FDD Item 19 · 2026

  6. 06

    How many months did it take to cover your own costs, and how much cash did you burn getting there?

    Ramp-to-breakeven working capital is the most underestimated line in any franchise purchase, and the most common reason otherwise-good units fail.

    Not disclosed in any FDD — ask an owner

  7. 07

    Item 3 discloses 15 legal matters. Do you know what those were about, and were any brought by franchisees?

    Franchisee-brought suits over territory, fees or support tell you how the franchisor behaves when there's a disagreement.

    FDD Item 3 · 2026

  8. 08

    What does the franchisor charge for that you didn't expect — required tech fees, mandatory remodels, approved-supplier pricing?

    Required spending appears across Items 6, 8 and 11 rather than in one place, so buyers routinely miss the total.

    FDD Items 6, 8, 11

  9. 09

    If your agreement came up for renewal tomorrow at current terms, would you sign again?

    The single most predictive question you can ask. A hesitation is the answer.

    Ask every owner you speak to

  10. 10

    Who else should I call — including someone who left?

    The franchisor's list is curated by definition. Former franchisees are where the unflattering truth lives, and current owners usually know how to reach them.

    Ask every owner you speak to

Want this as a checklist you can take to the calls?

I'll email you the printable version, and tell you if CAREPATROL’s numbers move — a new filing, a rising exit rate, a distress signal. Unsubscribe in one click.

Before you sign anythingfree · 30 min · no commission

A broker is paid by the franchisor to place you. I'm paid by you — and the job is pressure-testing CAREPATROL's numbers, including talking you out of a bad deal.

Don Drummond, CPA — Virginia #43775 · what I charge

Book a free 30-minute call →
Own or owned a CAREPATROL?no appointment · read by a person

This page is what buyers see before they call you for validation. If the record above is wrong — or right in a way the numbers can't show — say so. Corrections are checked against the filings; nothing you write is published with your name unless you agree to it.

CAREPATROL franchise questions, answered from the filings

What percentage of CAREPATROL franchises closed last year?

In CAREPATROL's latest FDD Item 20 (fiscal 2025), 7 of 201 franchised outlets left the system — an annualized exit rate of 3.5%. That counts terminations, non-renewals, and "ceased operations — other reasons." There is no official failure rate, and not every exit is a failure, but this is the measurable floor.

How much does a CAREPATROL franchise cost?

Per CAREPATROL's 2026 FDD, buying in requires an initial franchise fee of $57K (Item 5) and a total initial investment of $65K–$136K (Item 7).

What royalty does CAREPATROL charge?

CAREPATROL charges an ongoing royalty of 10.0% of gross sales, per Item 6 of its 2026 FDD.

Does CAREPATROL disclose earnings (Item 19)?

Yes — CAREPATROL makes a financial performance representation in Item 19 of its 2026 FDD, reporting a median unit volume of $186K. Read it closely: franchisors choose which units and which metrics to include.