FDD ITEM 20 · FISCAL 2023–2025
CAREPATROL Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2025, from the 2026 FDD), CAREPATROL reported 215 franchised outlets at year end. 7 of 201 franchised outlets open at the start of the year left the system (exit rate 3.5%, fiscal 2025), while 21 new outlets opened. Systemwide units moved +24.3% over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 160 | 173 | 201 |
| Opened | 27 | 41 | 21 |
| Transfers | 8 | 9 | 6 |
| Terminations | 7 | 7 | 5 |
| Non-renewals | 3 | 5 | 1 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 4 | 1 | 1 |
| Outlets at end | 173 | 201 | 215 |
| Net change | +13 | +28 | +14 |
5 terminations + 1 non-renewals + 1 ceased (other) = 7 exits ÷ 201 at start = 3.5%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (6) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
| State | Franchised | Company-owned |
|---|---|---|
| CA | 33 | 0 |
| FL | 20 | 0 |
| TX | 19 | 0 |
| MI | 10 | 0 |
| NC | 9 | 0 |
| OH | 9 | 0 |
| AZ | 8 | 0 |
| NY | 8 | 0 |
| MD | 7 | 0 |
| NJ | 7 | 0 |
| WA | 7 | 0 |
| GA | 6 | 0 |
| IL | 6 | 0 |
| PA | 6 | 0 |
| WI | 6 | 0 |
| CO | 5 | 0 |
| TN | 5 | 0 |
| VA | 5 | 0 |
| IN | 4 | 0 |
| OR | 4 | 0 |
| SC | 4 | 0 |
| MA | 3 | 0 |
| MN | 3 | 0 |
| MO | 3 | 0 |
| AL | 2 | 0 |
| AR | 2 | 0 |
| ID | 2 | 0 |
| KY | 2 | 0 |
| NE | 2 | 0 |
| CT | 1 | 0 |
| DE | 1 | 0 |
| KS | 1 | 0 |
| ME | 1 | 0 |
| UT | 1 | 0 |
| NH | 0 | 0 |
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