FRANCHISE·WATCH·DESK

Verified — real FDD extraction

SBA-eligible · directory code S0357 since 2017

CRDN

Other · independent · est. —

CRDN (Certified Restoration Drycleaning Network) is a restoration franchise that cleans and restores textiles, garments, and electronics damaged by fire, smoke, or water. Franchisees run a facility- and van-based operation, working primarily with insurance companies and restoration contractors on claims.

CRDN net unit count grew +0.7% from 20132015 per its FDD Item 20.

New to franchising? Start here

A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.

Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. The numbers on this page come straight from that document:

  • Franchise fee — the one-time cost to buy in.
  • Royalty — the ongoing cut of your sales you pay the franchisor.
  • Item 20 — how many locations opened and closed, the basis for our verdict (from Proven & strong down to Distressed — or Too new to judge).

The verdict

Proven & steady

Distress

0
STABLE

A real track record with an unremarkable region of the ledger: neither the growth nor the exits stand out, for better or worse. The main concern in the record: too many owners are failing outright rather than selling.

Exit rate · latest year

0.7%

fiscal 2015, per Item 20

Cost to open

$46K–$236K

Item 7 total investment range

SBA loan defaults

Too few resolved

30 loans exist; too few resolved to rate

Behind the verdict

the record, factor by factor · Item 20

hi-1.0.0
Net unit growth35%

3-yr trend · Item 20 Table 1

Fair
Exit quality25%

terminations + ceased-ops vs. all exits · Table 3

Weak
Transfer / churn15%

transfers vs. base · Table 3

Strong
Promise-keeping10%

actual vs. projected openings · Table 5

Weak
Transparency15%

Item 19 disclosure + completeness

Strong

Systemwide units

2013–2015

+0.7%
134201313620141352015

Survival record

FDD Item 20 · outlet status by year

In fiscal 2015, 1 of 136 franchised outlets left the system — a 0.7% annualized exit rate. Not every exit is a failure — but this is the measurable floor.

Show the outlet tables
Status (FTC)201320142015
Outlets at start132134136
Opened940
Transfers521
Terminations720
Non-renewals000
Reacquired by franchisor000
Ceased — other reasons001
Outlets at end134136135
Net change+2+2-1

The lender's view

SBA 7(a)/504 loan performance · FY1991–present

Banks have made 30 SBA-backed loans to CRDN franchisees since 2016. Most are still open, so there is not yet a resolved cohort large enough to rate.

Charge-off rate

6 resolved · too thin to rate

Loss given default

avg. charged-off $ ÷ approved $

Expected loss

default rate × loss severity

Avg. loan · FY2020+

$1,132,709

what recent franchisees borrowed

Median time to default

approval → charge-off, defaulted loans

Lenders · FY21+ vs FY16–20

10 vs 6

distinct banks still lending

Charge-off rate by loan approval year (%)

Loan performance by state

SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO CRDN BY FRANCHISE NAME · RESOLVED = CHARGED-OFF + PAID-IN-FULL

The owner's side of the deal

FDD × federal loan record

Who finances it

Highland Bank

15.0% of this brand's loans

Who buys it

57.7%

first-time franchise owners

The rest already owned at least one other franchise. Across the corpus, brands bought mostly by repeat operators charge off at roughly 10% versus 17% for brands sold mostly to newcomers.

Does experience help here?

Not enough resolved loans to split

Computed from 30 SBA 7(a)/504 loans to CRDN franchisees joined to the brand's own FDD. Debt service assumes level amortization at the average disclosed term and rate. A lender's rate excludes its loans to this brand, so it reads the lender, not the brand.

What it costs — and what it drags

FDD Items 5–7 · fees, investment, royalty

Buying in means a total investment of $46K–$236K (Item 7). The franchisor publishes an earnings claim (Item 19) — read its methodology closely.

To open (Item 7)

$46K–$236K

all-in investment range

Franchise fee (Item 5)

upfront, one-time

Royalty (Item 6)

of sales, ongoing

If a unit does this in annual sales…$1M/yr

Your figure — cross-check against this brand's Item 19 and current-owner validation.

Royalty you'd pay / yr

$0

0% of sales, before profit

Over a 10-yr term

$0

royalties alone, excl. ad fund

This is not profit. It's the only money the FDD actually pins down — what you put in, and the royalty you owe on every dollar of sales. Your real take-home depends on labor, rent, food cost, and ramp-to-breakeven, none of which any FDD discloses.

Build a real pro-forma for CRDN with an independent CPA

Modeled risk

FDD Risk Score · modeled from the public record

Moderate

The public record puts this brand toward the middle of the systems we score — but the evidence is thin, so treat it as a range, not a number.

Risk percentile (range)

40–64 / 100

Directional

Modeled SBA charge-off

12.9%

Observed SBA charge-off

0.0%

Top drivers: Share financed by high-loss lenders (lowers) · Investment ceiling (log) (raises) · Item 20 exit rate (lowers) · Single-lender dependence (raises). Thin loan history — treat this as a range, not a number. A linear scorecard built from this brand's own disclosure figures plus the federal loan record behind its franchisees; full spec and cross-validated accuracy on the methodology page. A score is context, not a verdict.

Distress signals

news-sourced · bankruptcies, closures, lawsuits

No recent closures, bankruptcies, or major lawsuits found in the news for CRDN. That's a good sign — but it reflects news coverage, not a guarantee.

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CRDN franchise questions, answered from the filings

What percentage of CRDN franchises closed last year?

In CRDN's latest FDD Item 20 (fiscal 2015), 1 of 136 franchised outlets left the system — an annualized exit rate of 0.7%. That counts terminations, non-renewals, and "ceased operations — other reasons." There is no official failure rate, and not every exit is a failure, but this is the measurable floor.

How much does a CRDN franchise cost?

Per CRDN's 2016 FDD, buying in requires a total initial investment of $46K–$236K (Item 7).

Does CRDN disclose earnings (Item 19)?

Yes — CRDN makes a financial performance representation in Item 19 of its 2016 FDD. Read it closely: franchisors choose which units and which metrics to include.

Is CRDN a good franchise to buy? Health score, exit rate & costs (2026) · Franchise Watch Desk