FRANCHISE·WATCH·DESK

From the filed FDD — automated extraction, check the source

2017 FDD · 8+ years old — too old to rate

Eileen's Colossal Cookies

Cookies, cupcakes & cakes · parent company: not identified

Eileen's Colossal Cookies is a bakery concept specializing in large, soft, freshly baked cookies sold individually and as decorated gift orders. A franchisee operates a retail cookie shop with in-store baking, serving walk-in customers and special-occasion orders.

Eileen's Colossal Cookies went from 21 → 25 units over 2014–2016 — too small a starting base for a meaningful percentage per its FDD Item 20.

New to franchising? Start here

A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.

Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. Most numbers on this page come from that document; others come from federal SBA loan records and labor and census data, each labelled with its source:

  • Franchise fee — the one-time cost to buy in.
  • Royalty — the ongoing cut of your sales you pay the franchisor.
  • Item 20 — how many locations opened, transferred and left the system, the main basis for our verdict, which rates how strong the disclosed record is, or says when the system is too new, the filing too old, or the disclosure too thin to judge.

Our rating · opinion

Filing too old to rate

The newest FDD we hold for this brand is from 2017, more than two years old. Franchise systems change a lot in that time, so we don't rate it until we have a current filing.

Exit rate · fiscal 2016

0.0%

vs 4.6% median across 133 comparable systems (food & dining)

Cost to open

$182K–$214K

Item 7 total investment range

SBA loan losses

Too few to rate

7 seasoned resolved loans; 30 needed

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Data as of 2026-10-29. Figures come from Eileen's Colossal Cookies's public FDD filings (latest: MN 2017, extracted 2026-07-23) and SBA FOIA loan records (through FY2026), extracted by us and possibly containing errors. The rating is our opinion, not investment, legal, or tax advice. Franchisor or owner and see something wrong? Report a correction — we review every request.

What each source says

FDD record · SBA loans · model · auditor

Our answer: Filing too old to rate

We don't rate on an FDD more than two years old; the loan record and model are shown as context until a current filing arrives.

FDD record · Item 20

Filing too old

Latest FDD we hold is from 2017.

SBA loans · vs same-year loans

Too few seasoned loans

7 resolved loans approved by FY2020; 30 needed.

Modeled risk

Moderate

Directional only — too few seasoned loans to check it.

Auditor opinion · Item 21

Clean opinion

Unqualified audit, 2017 FDD. Says nothing about franchisee results.

Behind the verdict

the record, factor by factor · Item 20

hi-1.0.0
Net unit growth41%

latest consecutive years · Item 20 Table 1

Strong
Exit quality29%

terminations + ceased-ops vs. all exits · Table 3

Strong
Transfer / churn18%

transfers vs. base · Table 3

Strong
Promise-keeping12%

actual vs. projected openings · Table 5

Not Disc.
Transparencynot in verdict

Item 19 disclosure + completeness · shown, not counted in the verdict

Weak

Systemwide units

2014–2016

21 → 25 units
212014222015252016

Survival record

FDD Item 20 · outlet status by year

In fiscal 2016, 0 of 19 franchised outlets left the system — an exit rate of 0.0% (fiscal 2016), vs a 4.6% median across 133 comparable systems (food & dining). An exit is not a failure: this counts terminations, non-renewals and "ceased — other reasons" as reported, and excludes transfers to new owners.

Show the outlet tables ↓
Status (FTC)201420152016
Outlets at start192122
Opened213
Transfers110
Terminations000
Non-renewals000
Reacquired by franchisor000
Ceased — other reasons000
Outlets at end212225
Net change+2+1+3

The franchisor's own finances

FDD ITEM 21 · AUDITED STATEMENTS · 2017 FDD

Full read →

Contryman Associates, P.C. gave an unmodified (clean) opinion on the statements in the 2017 FDD; revenue rose 38% from FY2014 to FY2016.

This is the company selling the franchise, not any franchisee. A clean opinion means the statements are fairly presented — not that the business is healthy.

Audit opinion

Unmodified (clean) opinion

Contryman Associates, P.C.

Revenue · FY2016

$738K

extracted · not cross-checked

Net income · FY2016

$464K

extracted · not cross-checked

Where FY2016 revenue came from

86% royalties

initial-fee share not extracted

Show the statement figures ↓
Fiscal yearFY2014FY2015FY2016
Total revenue$535Kextracted · not cross-checked$636Kextracted · not cross-checked$738Kextracted · not cross-checked
Royalty revenue$445Kextracted · not cross-checked$531Kextracted · not cross-checked$637Kextracted · not cross-checked
Net income (loss)$334Kextracted · not cross-checked$414Kextracted · not cross-checked$464Kextracted · not cross-checked

The lender's view

SBA 7(a)/504 loan outcomes · compared with franchise loans of the same years

Banks have made 13 SBA-backed loans to Eileen's Colossal Cookies franchisees since 1993. Only 7 of its loans approved by FY2020 have resolved — fewer than the 30 we need to compare it fairly with other franchise loans, so we don't rate it.

All-time, 0 of 8 resolved loans charged off (0.0%). That raw figure mixes every approval year since 1993 — loans made in 2006–08 failed at several times the rate of loans made in 2010–13 across all franchises — so it is shown as evidence, not as the score.

Loss vs same-year loans

—

7 seasoned resolved · 30 needed

All-time charge-off · raw

0.0%

0 of 8 resolved, every approval year

Loss given default

—

charged-off $ ÷ approved $, defaulted loans

Avg. loan · FY2020+

$435,600

what recent franchisees borrowed

Median time to default

—

shown with 10+ defaults

Lenders · FY21+ vs FY16–20

4 vs 2

distinct banks still lending

Charge-off rate by loan approval year (%) · dashed line = all franchise loans that year

SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO EILEEN'S COLOSSAL COOKIES BY SBA FRANCHISE NAME/CODE · RESOLVED = CHARGED-OFF + PAID-IN-FULL · EXPECTED = SAME-YEAR RATE ACROSS ALL SBA FRANCHISE LOANS, LOANS ≥ ~6 YEARS OLD

What it costs — and what it drags

FDD Items 5–7 · fees, investment, royalty

Buying in means a $20,000 franchise fee (Item 5) and a total investment of $182K–$214K (Item 7). The franchisor publishes no earnings claim (Item 19) — ask current and former franchisees for real numbers.

To open (Item 7)

$182K–$214K

all-in investment range

Franchise fee (Item 5)

$20,000

upfront, one-time

Royalty (Item 6)

6%

of sales, ongoing

If a unit does this in annual sales…$900K/yr

Starts at a placeholder of $900K — a round figure for the sector, not from Eileen's Colossal Cookies’ filings. This brand's FDD makes no Item 19 earnings claim; set your own figure and check it with current and former owners.

Royalty you'd pay / yr

$54K

6% of sales, before profit

Over a 10-yr term

$540K

royalties alone, excl. ad fund

This estimate is computed by software from the brand's public filings and any inputs you enter. No CPA prepared it for you and no assurance is provided on it. Actual results will differ, and the differences may be material.

This is not profit. It covers what the FDD fixes: what you put in, and the royalty you owe on sales. Your take-home depends on food and packaging cost, labor, rent, and the months to breakeven, none of which the FDD fixes for your unit (some Item 19s include cost data — read it).

Build a real pro-forma for Eileen's Colossal Cookies with a buyer-paid CPA

Modeled risk

FDD Risk Score · a prediction from disclosure and loan-file features

Moderate · directional · modeled

The model puts this brand in its moderate band — but this brand has too few seasoned SBA loans to check the score against, so read it as a band, not a number.

Risk percentile

Moderate

Directional · no point estimate

Modeled · vs same-year loans

band only

too few seasoned loans to check

Top drivers: System size (log units) (raises) · Item 20 exit rate (lowers) · No Item 19 disclosure (lowers) · Item 3 litigation (log) (raises). Too few seasoned SBA loans to check the score — read it as a band. A linear scorecard trained on brands' vintage-adjusted SBA loss records; full spec and cross-validated accuracy on the methodology page. A score is context, not a verdict.

Public records

Bankruptcy, closure & federal court records · coverage is selective · dockets are not scored

We have no verified public-record signals published for Eileen's Colossal Cookies. This is not evidence that no events exist. Check PACER, the FDD's Item 3 (litigation) and Item 4 (bankruptcy), and recent news yourself.

7 questions to ask an Eileen's Colossal Cookies franchisee

Built from this brand's own disclosures · take it to your validation calls

The franchisor will give you a list of owners to call. Most buyers ask whether they like it. These questions come from what Eileen's Colossal Cookies has disclosed. Each one carries the number it came from, so you can check the answer against the record.

  1. 01

    Item 7 puts the cost to open at $182K–$214K, yet the average recent SBA loan to Eileen's Colossal Cookies franchisees was $436K — above the whole range. What did those loans pay for: new units, resales, real estate, several units at once? And what did you actually spend to open, all in?

    A loan above the disclosed range can mean buyers routinely overspend Item 7, or that SBA money in this system funds resales, property or multi-unit deals. The filing doesn't say which; an owner can.

    FDD Item 7 vs SBA approvals FY2020+

  2. 02

    You pay 6.0% royalty on gross sales, plus the ad fund, before any of your own costs. On your actual revenue last year, what did you take home as the owner — not revenue, take-home?

    Royalty is charged on sales, not profit. This is the number the brochure never shows and the one your life actually runs on.

    FDD Item 6

  3. 03

    Eileen's Colossal Cookies’ FDD makes no financial performance representation at all — legally, they've told buyers nothing about earnings. What did your first 24 months actually look like, month by month?

    When a franchisor won't publish numbers, existing owners are the only source. Silence in Item 19 is a choice, not a requirement.

    FDD Item 19 · 2017

  4. 04

    How many months did it take to cover your own costs, and how much cash did you burn getting there?

    Ramp-to-breakeven working capital is the most underestimated line in any franchise purchase, and the most common reason otherwise-good units fail.

    Not disclosed in any FDD — ask an owner

  5. 05

    What does the franchisor charge for that you didn't expect — required tech fees, mandatory remodels, approved-supplier pricing?

    Required spending appears across Items 6, 8 and 11 rather than in one place, so buyers routinely miss the total.

    FDD Items 6, 8, 11

  6. 06

    If your agreement came up for renewal tomorrow at current terms, would you sign again?

    The single most predictive question you can ask. A hesitation is the answer.

    Ask every owner you speak to

  7. 07

    Who else should I call — including someone who left?

    The franchisor's list is curated by definition. Former franchisees are where the unflattering truth lives, and current owners usually know how to reach them.

    Ask every owner you speak to

Want this as a checklist you can take to the calls?

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This page is what buyers see before they call you for validation. If the record above is wrong — or right in a way the numbers can't show — say so. Franchisors: send corrections with the page reference and we will review them against the filing and update or annotate the page. Corrections are checked against the filings; nothing you write is published with your name unless you agree to it.

Eileen's Colossal Cookies franchise questions, answered from the filings

How many Eileen's Colossal Cookies franchised outlets left the system last year?

In Eileen's Colossal Cookies's latest FDD Item 20 (fiscal 2016), 0 of 19 franchised outlets left the system — an exit rate of 0.0% — compared with a 4.6% median across 133 comparable systems (food & dining) tracked here. That counts terminations, non-renewals, and "ceased operations — other reasons" as the franchisor reported them; it excludes transfers to new owners. The FDD does not say why each outlet left, and an exit is not the same as a failure.

How much does a Eileen's Colossal Cookies franchise cost?

Per Eileen's Colossal Cookies's 2017 FDD, buying in requires an initial franchise fee of $20,000 (Item 5) and a total initial investment of $182K–$214K (Item 7).

What royalty does Eileen's Colossal Cookies charge?

Eileen's Colossal Cookies charges an ongoing royalty of 6.0% of gross sales, per Item 6 of its 2017 FDD.

Does Eileen's Colossal Cookies disclose earnings (Item 19)?

No — Eileen's Colossal Cookies's 2017 FDD makes no financial performance representation in Item 19. That is legal and common, but it means the franchisor publishes no earnings claim; ask current franchisees for real numbers.