FDD ITEM 20 · FISCAL 2014–2016
Eileen's Colossal Cookies Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2016, from the 2017 FDD · 8+ years old), Eileen's Colossal Cookies reported 22 franchised outlets at year end. 0 of 19 franchised outlets open at the start of the year left the system (exit rate 0.0%, fiscal 2016), while 3 new outlets opened. Systemwide units moved 21 → 25 units over 2014–2016.
| Status (FTC) | 2014 | 2015 | 2016 |
|---|---|---|---|
| Outlets at start | 19 | 21 | 22 |
| Opened | 2 | 1 | 3 |
| Transfers | 1 | 1 | 0 |
| Terminations | 0 | 0 | 0 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 0 | 0 |
| Outlets at end | 21 | 22 | 25 |
| Net change | +2 | +1 | +3 |
0 terminations + 0 non-renewals + 0 ceased (other) = 0 exits ÷ 19 at start = 0.0%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (0) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
| State | Franchised | Company-owned |
|---|---|---|
| NE | 6 | 3 |
| OK | 4 | — |
| CO | 3 | — |
| SD | 2 | — |
| WY | 2 | — |
| IA | 1 | — |
| KS | 1 | — |
| MN | 1 | — |
| MO | 1 | — |
| TX | 1 | — |
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