FRANCHISE·WATCH·DESK

Verified — real FDD extraction

SBA-eligible · directory code S0635 since 2017

FIBRENEW

Home Services · independent · est. —

Fibrenew is a mobile repair service that restores leather, plastic, vinyl, and upholstery on furniture, vehicles, boats, and aircraft. A franchisee runs a home-based mobile business, traveling to customers to repair and recolor damaged surfaces.

FIBRENEW net unit count declined -0.9% from 20222024 per its FDD Item 20.

New to franchising? Start here

A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.

Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. The numbers on this page come straight from that document:

  • Franchise fee — the one-time cost to buy in.
  • Royalty — the ongoing cut of your sales you pay the franchisor.
  • Item 20 — how many locations opened and closed, the basis for our verdict (from Proven & strong down to Distressed — or Too new to judge).

The verdict

Showing strain

Distress

0
STABLE

The disclosed record shows weakness — shrinking units, elevated exits, or churn — worth reading closely before going further.

Exit rate · latest year

13.2%

vs 4.8% across 42 home services systems

Cost to open

$101K–$122K

Item 7 total investment range

SBA loan defaults

15.0%

20 loans resolved — directional only

Market density · Texas

Thin market

-51% thinner than the national average

Behind the verdict

the record, factor by factor · Item 20

hi-1.0.0
Net unit growth35%

3-yr trend · Item 20 Table 1

Fair
Exit quality25%

terminations + ceased-ops vs. all exits · Table 3

Weak
Transfer / churn15%

transfers vs. base · Table 3

Strong
Promise-keeping10%

actual vs. projected openings · Table 5

Strong
Transparency15%

Item 19 disclosure + completeness

Weak

Systemwide units

2022–2024

-0.9%
228202223520232262024

Survival record

FDD Item 20 · outlet status by year

In fiscal 2024, 31 of 235 franchised outlets left the system — a 13.2% annualized exit rate, vs 4.8% across 42 home services systems. Not every exit is a failure — but this is the measurable floor.

Show the outlet tables
Status (FTC)202220232024
Outlets at start204228235
Opened403122
Transfers252
Terminations012
Non-renewals346
Reacquired by franchisor000
Ceased — other reasons131923
Outlets at end228235226
Net change+24+7-9

The lender's view

SBA 7(a)/504 loan performance · FY1991–present

Banks have made 55 SBA-backed loans to FIBRENEW franchisees since 2015. Only 20 have resolved so far — too thin for a reliable default rate, but 3 of them charged off.

Charge-off rate

20 resolved · too thin to rate

Loss given default

avg. charged-off $ ÷ approved $

Expected loss

default rate × loss severity

Avg. loan · FY2020+

$131,203

what recent franchisees borrowed

Median time to default

23 mo

approval → charge-off, defaulted loans

Lenders · FY21+ vs FY16–20

8 vs 9

distinct banks still lending

Charge-off rate by loan approval year (%)

SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO FIBRENEW BY FRANCHISE NAME · RESOLVED = CHARGED-OFF + PAID-IN-FULL

The owner's side of the deal

FDD × federal loan record

Who finances it

United Midwest Savings Bank National Association

54.5% of this brand's loans

That lender charges off 35.2% of its loans to other franchise brands, vs 14.8% nationally.

Who buys it

88.4%

first-time franchise owners

The rest already owned at least one other franchise. Across the corpus, brands bought mostly by repeat operators charge off at roughly 10% versus 17% for brands sold mostly to newcomers.

Does experience help here?

Not enough resolved loans to split

Computed from 55 SBA 7(a)/504 loans to FIBRENEW franchisees joined to the brand's own FDD. Debt service assumes level amortization at the average disclosed term and rate. A lender's rate excludes its loans to this brand, so it reads the lender, not the brand.

What it costs — and what it drags

FDD Items 5–7 · fees, investment, royalty

Buying in means a $47K franchise fee (Item 5) and a total investment of $101K–$122K (Item 7). The franchisor publishes no earnings claim (Item 19) — ask current and former franchisees for real numbers.

To open (Item 7)

$101K–$122K

all-in investment range

Franchise fee (Item 5)

$47K

upfront, one-time

Royalty (Item 6)

of sales, ongoing

If a unit does this in annual sales…$1M/yr

Your figure — this brand discloses no Item 19 earnings; validate with current & former owners.

Royalty you'd pay / yr

$0

0% of sales, before profit

Over a 10-yr term

$0

royalties alone, excl. ad fund

This is not profit. It's the only money the FDD actually pins down — what you put in, and the royalty you owe on every dollar of sales. Your real take-home depends on labor, rent, food cost, and ramp-to-breakeven, none of which any FDD discloses.

Build a real pro-forma for FIBRENEW with an independent CPA

Modeled risk

FDD Risk Score · modeled from the public record

High risk

Modeled from the public record, this brand looks riskier than 97% of systems we score.

Risk percentile

97 / 100

Loan-corroborated

Modeled SBA charge-off

28.9%

Observed SBA charge-off

15.0%

Top drivers: Share financed by high-loss lenders (raises) · Single-lender dependence (lowers) · Investment ceiling (log) (raises) · Item 20 exit rate (raises). 15+ resolved loans stand behind this estimate. A linear scorecard built from this brand's own disclosure figures plus the federal loan record behind its franchisees; full spec and cross-validated accuracy on the methodology page. A score is context, not a verdict.

Distress signals

news-sourced · bankruptcies, closures, lawsuits

No recent closures, bankruptcies, or major lawsuits found in the news for FIBRENEW. That's a good sign — but it reflects news coverage, not a guarantee.

9 questions to ask a FIBRENEW franchisee

Built from this brand's own disclosures · take it to your validation calls

The franchisor will give you a list of owners to call. Most buyers ask whether they like it. These are the questions built from what FIBRENEW has actually disclosed — each one carries the number it came from, so you can tell whether the answer squares with the record.

  1. 01

    FIBRENEW’s own Item 20 shows 31 of 235 franchised outlets left the system in fiscal 2024 — about 13.2%. Do you know any of those owners, and do you know why they left?

    A franchisor will call these “transitions.” An owner three doors down usually knows whether they sold at a profit or handed the keys back.

    FDD Item 20 · FY2024

  2. 02

    2 units transferred to new owners in fiscal 2024. When you look at those, were they people cashing out a good business — or getting out of a bad one?

    Transfers count as neutral in every ranking. They are the single easiest place to hide distress.

    FDD Item 20 · FY2024

  3. 03

    The system went from 228 units to 226 over 3 disclosed years. What's the explanation you've been given, and do you believe it?

    A shrinking system means fewer owners funding the ad fund and support staff you're paying for.

    FDD Item 20 · FY2022–FY2024

  4. 04

    Item 7 says the low end to open is $101K, but the average recent SBA loan to a FIBRENEW franchisee was $131K. What did you actually spend to open, all in?

    Lenders size loans to real project costs. A large gap between the disclosed floor and what banks actually fund is the most common way buyers get underfunded.

    FDD Item 7 vs SBA approvals FY2020+

  5. 05

    FIBRENEW’s FDD makes no financial performance representation at all — legally, they've told buyers nothing about earnings. What did your first 24 months actually look like, month by month?

    When a franchisor won't publish numbers, existing owners are the only source. Silence in Item 19 is a choice, not a requirement.

    FDD Item 19 · 2024

  6. 06

    How many months did it take to cover your own costs, and how much cash did you burn getting there?

    Ramp-to-breakeven working capital is the most underestimated line in any franchise purchase, and the most common reason otherwise-good units fail.

    Not disclosed in any FDD — ask an owner

  7. 07

    What does the franchisor charge for that you didn't expect — required tech fees, mandatory remodels, approved-supplier pricing?

    Required spending appears across Items 6, 8 and 11 rather than in one place, so buyers routinely miss the total.

    FDD Items 6, 8, 11

  8. 08

    If your agreement came up for renewal tomorrow at current terms, would you sign again?

    The single most predictive question you can ask. A hesitation is the answer.

    Ask every owner you speak to

  9. 09

    Who else should I call — including someone who left?

    The franchisor's list is curated by definition. Former franchisees are where the unflattering truth lives, and current owners usually know how to reach them.

    Ask every owner you speak to

Want this as a checklist you can take to the calls?

I'll email you the printable version, and tell you if FIBRENEW’s numbers move — a new filing, a rising exit rate, a distress signal. Unsubscribe in one click.

Before you sign anythingfree · 30 min · no commission

A broker is paid by the franchisor to place you. I'm paid by you — and the job is pressure-testing FIBRENEW's numbers, including talking you out of a bad deal.

Don Drummond, CPA — Virginia #43775 · what I charge

Book a free 30-minute call →
Own or owned a FIBRENEW?no appointment · read by a person

This page is what buyers see before they call you for validation. If the record above is wrong — or right in a way the numbers can't show — say so. Corrections are checked against the filings; nothing you write is published with your name unless you agree to it.

FIBRENEW franchise questions, answered from the filings

What percentage of FIBRENEW franchises closed last year?

In FIBRENEW's latest FDD Item 20 (fiscal 2024), 31 of 235 franchised outlets left the system — an annualized exit rate of 13.2% — compared with 4.8% across 42 home services systems tracked here. That counts terminations, non-renewals, and "ceased operations — other reasons." There is no official failure rate, and not every exit is a failure, but this is the measurable floor.

How much does a FIBRENEW franchise cost?

Per FIBRENEW's 2024 FDD, buying in requires an initial franchise fee of $47K (Item 5) and a total initial investment of $101K–$122K (Item 7).

Does FIBRENEW disclose earnings (Item 19)?

No — FIBRENEW's 2024 FDD makes no financial performance representation in Item 19. That is legal and common, but it means the franchisor publishes no earnings claim; ask current franchisees for real numbers.