FDD ITEM 20 · FISCAL 2017–2025
Goliathtech Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2025, from the 2026 FDD), Goliathtech reported 108 franchised outlets at year end. 4 of 107 franchised outlets open at the start of the year left the system (exit rate 3.7%, fiscal 2025), while 5 new outlets opened. Systemwide units moved +11.3% over 2023–2025.
| Status (FTC) | 2017 | 2018 | 2019 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|
| Outlets at start | 85 | 114 | 136 | 101 | 97 | 107 |
| Opened | 33 | 28 | 4 | 6 | 17 | 5 |
| Transfers | 0 | 2 | 5 | 1 | 1 | 0 |
| Terminations | 3 | 5 | 13 | 2 | 1 | 2 |
| Non-renewals | 0 | 0 | 0 | 8 | 3 | 2 |
| Reacquired by franchisor | 1 | 0 | 0 | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 0 | 0 | 0 | 3 | 0 |
| Outlets at end | 114 | 136 | 128 | 97 | 107 | 108 |
| Net change | +29 | +22 | -8 | -4 | +10 | +1 |
2 terminations + 2 non-renewals + 0 ceased (other) = 4 exits ÷ 107 at start = 3.7%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (0) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
| State | Franchised | Company-owned |
|---|---|---|
| MA | 13 | 0 |
| MN | 12 | 0 |
| TX | 12 | 0 |
| NY | 9 | 0 |
| IA | 6 | 0 |
| WI | 6 | 0 |
| PA | 5 | 0 |
| UT | 5 | 0 |
| VA | 4 | 0 |
| IN | 3 | 0 |
| MI | 3 | 0 |
| NC | 3 | 0 |
| AK | 2 | 0 |
| AZ | 2 | 0 |
| CA | 2 | 0 |
| ID | 2 | 0 |
| MT | 2 | 0 |
| RI | 2 | 0 |
| SD | 2 | 0 |
| TN | 2 | 0 |
| CT | 1 | 0 |
| DE | 1 | 0 |
| FL | 1 | 0 |
| ND | 1 | 0 |
| NH | 1 | 0 |
| NM | 1 | 0 |
| NV | 1 | 0 |
| OH | 1 | 0 |
| OR | 1 | 0 |
| VT | 1 | 0 |
| WA | 1 | 0 |
| AL | 0 | 0 |
| IL | 0 | 0 |
| ME | 0 | 0 |
| MO | 0 | 0 |
| NJ | 0 | 0 |
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