FRANCHISE·WATCH·DESK

Verified — real FDD extraction

SBA-eligible · directory code S0743 since 2017

GREAT CLIPS

Beauty & Personal Care · independent · est. —

Great Clips is one of the largest hair salon chains in North America, offering walk-in, no-appointment haircuts for the whole family at affordable prices. A franchisee owns one or more salons, employing licensed stylists and managing scheduling, staffing, and daily operations.

GREAT CLIPS net unit count grew +0.3% from 20222024 per its FDD Item 20.

New to franchising? Start here

A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.

Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. The numbers on this page come straight from that document:

  • Franchise fee — the one-time cost to buy in.
  • Royalty — the ongoing cut of your sales you pay the franchisor.
  • Item 20 — how many locations opened and closed, the basis for our verdict (from Proven & strong down to Distressed — or Too new to judge).

The verdict

Proven & steady

Distress

0
STABLE

A real track record with an unremarkable region of the ledger: neither the growth nor the exits stand out, for better or worse. The standout in the record: owner turnover is low.

Exit rate · latest year

2.3%

vs 5.4% across 23 beauty & personal care systems

Cost to open

$188K–$420K

Item 7 total investment range

SBA loan defaults

5.0%

vs 14.8% avg across rated brands

Behind the verdict

the record, factor by factor · Item 20

hi-1.0.0
Net unit growth35%

3-yr trend · Item 20 Table 1

Fair
Exit quality25%

terminations + ceased-ops vs. all exits · Table 3

Fair
Transfer / churn15%

transfers vs. base · Table 3

Strong
Promise-keeping10%

actual vs. projected openings · Table 5

Strong
Transparency15%

Item 19 disclosure + completeness

Strong

Systemwide units

2022–2024

+0.3%
4,42720224,42720234,4392024

Survival record

FDD Item 20 · outlet status by year

In fiscal 2024, 103 of 4,427 franchised outlets left the system — a 2.3% annualized exit rate, vs 5.4% across 23 beauty & personal care systems. Not every exit is a failure — but this is the measurable floor.

Show the outlet tables
Status (FTC)202220232024
Outlets at start4,4474,4274,427
Opened11698115
Transfers325164207
Terminations434
Non-renewals461
Reacquired by franchisor000
Ceased — other reasons1288998
Outlets at end4,4274,4274,439
Net change-200+12

The lender's view

SBA 7(a)/504 loan performance · FY1991–present

Banks have made 609 SBA-backed loans to GREAT CLIPS franchisees since 1992. Of the 515 that have resolved, 5.0% were charged off (defaulted) rather than paid in full, versus 14.8% across 576 rated brands.

Charge-off rate

5.0%

26 of 515 resolved defaulted

Loss given default

67.0%

avg. charged-off $ ÷ approved $

Expected loss

3.4%

default rate × loss severity

Avg. loan · FY2020+

$889,583

what recent franchisees borrowed

Median time to default

41 mo

approval → charge-off, defaulted loans

Lenders · FY21+ vs FY16–20

24 vs 31

distinct banks still lending

Charge-off rate by loan approval year (%)

0'9206201366015756140'08000005050509'20

SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO GREAT CLIPS BY FRANCHISE NAME · RESOLVED = CHARGED-OFF + PAID-IN-FULL

The owner's side of the deal

FDD × federal loan record

Who finances it

Wells Fargo Bank National Association

16.3% of this brand's loans

That lender charges off 15.7% of its loans to other franchise brands, vs 14.8% nationally.

Who buys it

48.5%

first-time franchise owners

The rest already owned at least one other franchise. Across the corpus, brands bought mostly by repeat operators charge off at roughly 10% versus 17% for brands sold mostly to newcomers.

Does experience help here?

2.0pp

multi-unit vs single-unit owners

Owners of multiple units default at 3.0%; single-unit owners at 5.0%.

Computed from 609 SBA 7(a)/504 loans to GREAT CLIPS franchisees joined to the brand's own FDD. Debt service assumes level amortization at the average disclosed term and rate. A lender's rate excludes its loans to this brand, so it reads the lender, not the brand.

What it costs — and what it drags

FDD Items 5–7 · fees, investment, royalty

Buying in means a $20K franchise fee (Item 5) and a total investment of $188K–$420K (Item 7). The franchisor publishes an earnings claim (Item 19) — read its methodology closely.

To open (Item 7)

$188K–$420K

all-in investment range

Franchise fee (Item 5)

$20K

upfront, one-time

Royalty (Item 6)

6%

of sales, ongoing

If a unit does this in annual sales…$1M/yr

Your figure — cross-check against this brand's Item 19 and current-owner validation.

Royalty you'd pay / yr

$60K

6% of sales, before profit

Over a 10-yr term

$600K

royalties alone, excl. ad fund

This is not profit. It's the only money the FDD actually pins down — what you put in, and the royalty you owe on every dollar of sales. Your real take-home depends on labor, rent, food cost, and ramp-to-breakeven, none of which any FDD discloses.

Build a real pro-forma for GREAT CLIPS with an independent CPA

Labor record

US Dept. of Labor enforcement · franchisee-level · FY2005–present

Federal investigators have concluded 43 wage cases against operators of this system, recovering $43K in back wages for 164 workers, including 1 child-labor case. Some of these cases are recent, not ancient history. These cases name franchisee-owned locations, not the franchisor itself.

Concluded cases

43

Back wages owed

$43K

Employees affected

164

Since 2020

1

1 of these cases involved child-labor violations, covering 1 minors across the system's franchised locations.

Read this carefully. The employers in these cases are individual GREAT CLIPS franchisees — separately owned businesses operating under the brand name — not GREAT CLIPS itself. The franchisor is not the respondent and in most cases is not a party. What the record shows is how this system's operators run their payrolls, which is worth knowing before you become one of them. Counts rise with system size and with age: a 20-year-old, 10,000-unit system will out-count a young one regardless of conduct. Source: DOL Wage and Hour Division concluded compliance actions, FY2005–present, most recent finding 2024.

Modeled risk

FDD Risk Score · modeled from the public record

Lower risk

Modeled from the public record, this brand looks safer than 87% of systems we score.

Risk percentile

13 / 100

Loan-corroborated

Modeled SBA charge-off

7.8%

Observed SBA charge-off

5.0%

Top drivers: System size (log units) (lowers) · Single-lender dependence (raises) · Share financed by high-loss lenders (lowers) · Item 20 exit rate (lowers). 15+ resolved loans stand behind this estimate. A linear scorecard built from this brand's own disclosure figures plus the federal loan record behind its franchisees; full spec and cross-validated accuracy on the methodology page. A score is context, not a verdict.

Distress signals

news-sourced · bankruptcies, closures, lawsuits

No recent closures, bankruptcies, or major lawsuits found in the news for GREAT CLIPS. That's a good sign — but it reflects news coverage, not a guarantee.

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GREAT CLIPS franchise questions, answered from the filings

What percentage of GREAT CLIPS franchises closed last year?

In GREAT CLIPS's latest FDD Item 20 (fiscal 2024), 103 of 4,427 franchised outlets left the system — an annualized exit rate of 2.3% — compared with 5.4% across 23 beauty & personal care systems tracked here. That counts terminations, non-renewals, and "ceased operations — other reasons." There is no official failure rate, and not every exit is a failure, but this is the measurable floor.

How much does a GREAT CLIPS franchise cost?

Per GREAT CLIPS's 2025 FDD, buying in requires an initial franchise fee of $20K (Item 5) and a total initial investment of $188K–$420K (Item 7).

What royalty does GREAT CLIPS charge?

GREAT CLIPS charges an ongoing royalty of 6.0% of gross sales, per Item 6 of its 2025 FDD.

Does GREAT CLIPS disclose earnings (Item 19)?

Yes — GREAT CLIPS makes a financial performance representation in Item 19 of its 2025 FDD. Read it closely: franchisors choose which units and which metrics to include.

How often do SBA loans for GREAT CLIPS franchises default?

Across 609 SBA-backed loans to GREAT CLIPS franchisees since 1992, 26 of the 515 that have resolved were charged off — a 5.0% default rate, versus about 14.8% across all rated franchise brands. This is the lender's-eye view of franchisee failure, drawn from public SBA 7(a)/504 FOIA data and independent of the franchisor's own disclosures.

Is GREAT CLIPS a good franchise to buy? Health score, exit rate & costs (2026) · Franchise Watch Desk