FDD ITEM 20 · FISCAL 2021–2023
HUDDLE HOUSE Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2023, from the 2024 FDD · 1+ year old), HUDDLE HOUSE reported 216 franchised outlets at year end. 21 of 231 franchised outlets open at the start of the year left the system (exit rate 9.1%, fiscal 2023), while 7 new outlets opened. Systemwide units moved -10.2% over 2021–2023.
| Status (FTC) | 2021 | 2022 | 2023 |
|---|---|---|---|
| Outlets at start | 313 | 303 | 286 |
| Opened | 11 | 6 | 7 |
| Transfers | 14 | 10 | 17 |
| Terminations | 8 | 12 | 5 |
| Non-renewals | 4 | 6 | 5 |
| Reacquired by franchisor | 0 | 4 | 1 |
| Ceased — other reasons | 6 | 6 | 11 |
| Outlets at end | 303 | 286 | 272 |
| Net change | -10 | -17 | -14 |
5 terminations + 5 non-renewals + 11 ceased (other) = 21 exits ÷ 231 at start = 9.1%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (17) are resales, not exits; reacquisitions by the franchisor (1) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
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