FRANCHISE·WATCH·DESK

SBA 7(a)/504 FOIA · FY1991–PRESENT · VIRGINIA

Pakmail Centers of America franchise in Virginia: what the public record shows

Franchisees of Pakmail Centers of America in Virginia have taken 7 SBA loans in the FY1991–present FOIA files (average $68,571). Fewer than 30 of them were approved through FY2020 and have resolved, so no local loss ratio is published. Pakmail Centers of America's national ratio is 1.2× (not clearly different from 1.0×).

SBA loan outcomes · Virginiavs same-year franchise loans

Loans in VA

7

Charged off (all years)

0 of 6

Loss ratio in VA

—

Loss ratio nationally (not clear)

1.2×

Source: SBA 7(a)/504 FOIA files (data.sba.gov), borrower state = VA. Loss ratio = charge-offs among loans approved through FY2020 ÷ the charge-offs expected if each had defaulted at the national rate for franchise loans approved the same year; 1.0× is the same. Only charged-off and paid-in-full loans count. A ratio is shown at 30+ such loans; “not clear” marks a ratio chance alone could produce. The all-years count mixes every era and is evidence, not a rate to compare. Borrowers are matched to the brand by name and SBA franchise code; some matches may be wrong or missing.

Market density · Virginia vs nationalThin market

Businesses in this industry

557

statewide, all operators

Per 100k residents

6.3

national 8.1

Versus the country

-22%

thinner

Every business in Pakmail Centers of America's industry operating in Virginia — franchised and independent — from the Census Bureau's County Business Patterns (2023), against 2024 population estimates. Counter-intuitively, density is not a warning: across the brand-state cells in the loan data, denser markets have historically charged off less often than the thinnest (see the research page). A crowded market is usually proven demand; an empty one is often empty for a reason.

Labor cost · Virginia vs nationalBelow-average wages

Avg weekly wage, this industry

$1,013

Virginia, BLS QCEW 2025

National average

$1,212

same industry, all states

Versus the country

-16%

cheaper to staff

What Pakmail Centers of America's industry actually pays workers in Virginia, from the Bureau of Labor Statistics' Quarterly Census of Employment and Wages (2025), employment-weighted across counties. This cost signal is independent of the FDD: a market can look demand-rich above and still carry a margin headwind here if local wages run hot for the sector.

Same-sector systems with SBA loan history in Virginia12 systems
SystemLoans in VACharged off (all years)Loss ratio in VAUnits in VA
THE UPS STORE (TRADITIONAL)560 of 28—140
Mail Boxes Etc. Usa210 of 18——
Fastsigns172 of 13——
Liberty Tax Service160 of 12——
Ameriprise Financial Services90 of 5——
JACKSON HEWITT TAX SERVICE80 of 4——
POSTNET82 of 4—7
Minuteman Press71 of 4——
Signs By Tomorrow71 of 7——
ALPHAGRAPHICS61 of 5—5
Kwik-Kopy61 of 5——
State Farm Insurance60 of 3——

Other systems in Pakmail Centers of America's sector whose franchisees borrowed in Virginia. A loss ratio appears only where at least 30 loans approved through FY2020 have resolved; “—” means too few.

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Don Drummond, CPA — Virginia #43775 · what I charge

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