FDD ITEM 20 · FISCAL 2023–2025
PayMore Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2025), PayMore reported 99 franchised outlets at year end. 4 of 55 franchised outlets open at the start of the year left the system — an annualized exit rate of 7.3%— while 48 new outlets opened. Systemwide units moved +376.2% over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 8 | 21 | 56 |
| Opened | 13 | 36 | 48 |
| Transfers | 0 | 0 | 4 |
| Terminations | 0 | 0 | 0 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 0 | 1 | 4 |
| Outlets at end | 21 | 56 | 100 |
| Net change | +13 | +35 | +44 |
0 terminations + 0 non-renewals + 4 ceased (other) = 4 exits ÷ 55 at start = 7.3%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (4) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| TX | 11 | — |
| CA | 7 | — |
| GA | 7 | — |
| NC | 7 | — |
| FL | 6 | — |
| TN | 6 | — |
| UT | 5 | — |
| MD | 4 | — |
| NY | 4 | 1 |
| OH | 4 | — |
| SC | 4 | — |
| VA | 4 | — |
| MI | 3 | — |
| PA | 3 | — |
| WI | 3 | — |
| AZ | 2 | — |
| IL | 2 | — |
| KY | 2 | — |
| MA | 2 | — |
| MO | 2 | — |
| NJ | 2 | — |
| NV | 2 | — |
| WA | 2 | — |
| CO | 1 | — |
| IN | 1 | — |
| KS | 1 | — |
| LA | 1 | — |
| NE | 1 | — |
| VT | 0 | — |
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