FDD ITEM 20 · FISCAL 2023–2025
Pinot's Palette Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2025), Pinot's Palette reported 65 franchised outlets at year end. 3 of 67 franchised outlets open at the start of the year left the system — an annualized exit rate of 4.5%— while 1 new outlets opened. Systemwide units moved -5.8% over 2023–2025.
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 74 | 69 | 67 |
| Opened | 2 | 1 | 1 |
| Transfers | 1 | 8 | 6 |
| Terminations | 0 | 0 | 0 |
| Non-renewals | 1 | 0 | 0 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 6 | 3 | 3 |
| Outlets at end | 69 | 67 | 65 |
| Net change | -5 | -2 | -2 |
0 terminations + 0 non-renewals + 3 ceased (other) = 3 exits ÷ 67 at start = 4.5%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (6) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
| State | Franchised | Company-owned |
|---|---|---|
| CA | 12 | — |
| NJ | 8 | — |
| IL | 6 | — |
| OK | 5 | — |
| OH | 4 | — |
| MO | 3 | — |
| TX | 3 | — |
| WA | 3 | — |
| KS | 2 | — |
| KY | 2 | — |
| NV | 2 | — |
| NY | 2 | — |
| VA | 2 | — |
| WI | 2 | — |
| AL | 1 | — |
| AZ | 1 | — |
| CO | 1 | — |
| CT | 1 | — |
| ID | 1 | — |
| IN | 1 | — |
| MA | 1 | — |
| MD | 1 | — |
| NC | 1 | — |
| FL | 0 | — |
| NE | 0 | — |
| TN | 0 | — |
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