FDD ITEM 20 · FISCAL 2013–2020
PITA PIT Item 20: outlets, exits & growth
In its latest FDD Item 20 (fiscal 2020, from the 2020 FDD · 5+ years old), PITA PIT reported 152 franchised outlets at year end. 16 of 165 franchised outlets open at the start of the year left the system (exit rate 9.7%, fiscal 2020), while 3 new outlets opened. Systemwide units moved -33.3% over 2017–2020.
| Status (FTC) | 2013 | 2014 | 2015 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|---|---|
| Outlets at start | 198 | 210 | 224 | 252 | 234 | 197 | 170 |
| Opened | 31 | 33 | 36 | 20 | 14 | 10 | 3 |
| Transfers | 15 | 16 | 6 | 8 | 12 | 15 | 7 |
| Terminations | 7 | 6 | 14 | 12 | 12 | 8 | 3 |
| Non-renewals | 0 | 0 | 0 | 5 | 1 | 3 | 1 |
| Reacquired by franchisor | 3 | 4 | 4 | 1 | 1 | 0 | 0 |
| Ceased — other reasons | 7 | 10 | 4 | 19 | 33 | 20 | 12 |
| Outlets at end | 210 | 224 | 240 | 234 | 197 | 170 | 156 |
| Net change | +12 | +14 | +16 | -18 | -37 | -27 | -14 |
3 terminations + 1 non-renewals + 12 ceased (other) = 16 exits ÷ 165 at start = 9.7%
These are the three FTC Item 20 statuses in which a franchised outlet left the system — including voluntary non-renewals and outlets that ceased for other reasons, which can include sales or absorption into another franchise. Transfers (7) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate”, and not every exit is a closure or a failure; Item 20 does not say why any outlet left. On a small starting base, a single exit moves this rate sharply.
| State | Franchised | Company-owned |
|---|---|---|
| WA | 18 | 1 |
| OR | 11 | — |
| CA | 8 | 0 |
| FL | 8 | 0 |
| IA | 8 | — |
| MT | 7 | 0 |
| OH | 7 | — |
| GA | 6 | — |
| MI | 6 | 0 |
| TX | 6 | — |
| AK | 5 | — |
| CO | 4 | — |
| LA | 4 | — |
| MO | 4 | — |
| SD | 4 | — |
| WI | 4 | — |
| WV | 4 | — |
| NY | 3 | — |
| SC | 3 | — |
| AL | 2 | — |
| AZ | 2 | — |
| ID | 2 | 3 |
| IL | 2 | — |
| IN | 2 | — |
| MS | 2 | — |
| NC | 2 | — |
| ND | 2 | 0 |
| NE | 2 | — |
| PA | 2 | 0 |
| TN | 2 | — |
| UT | 2 | — |
| VA | 2 | — |
| HI | 1 | — |
| KS | 1 | — |
| KY | 1 | — |
| MN | 1 | 0 |
| NJ | 1 | — |
| WY | 1 | — |
| AR | 0 | — |
| MA | 0 | — |
| MD | 0 | — |
| NH | 0 | — |
| NM | 0 | — |
| PR | 0 | — |
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