FRANCHISE·WATCH·DESK

SBA 7(a)/504 FOIA · FY1991–PRESENT · VIRGINIA

SERVICEMASTER RESTORE franchise in Virginia: what the public record shows

Franchisees of SERVICEMASTER RESTORE in Virginia have taken 11 SBA loans in the FY1991–present FOIA files (average $667,109). Fewer than 30 of them were approved through FY2020 and have resolved, so no local loss ratio is published. SERVICEMASTER RESTORE's national ratio is 0.5×. Its latest FDD Item 20 state table reports 50 franchised outlets in Virginia (fiscal 2025) — about 0.57 per 100k residents.

SBA loan outcomes · Virginiavs same-year franchise loans

Loans in VA

11

Charged off (all years)

0 of 4

Loss ratio in VA

—

Loss ratio nationally

0.5×

Source: SBA 7(a)/504 FOIA files (data.sba.gov), borrower state = VA. Loss ratio = charge-offs among loans approved through FY2020 ÷ the charge-offs expected if each had defaulted at the national rate for franchise loans approved the same year; 1.0× is the same. Only charged-off and paid-in-full loans count. A ratio is shown at 30+ such loans; “not clear” marks a ratio chance alone could produce. The all-years count mixes every era and is evidence, not a rate to compare. Borrowers are matched to the brand by name and SBA franchise code; some matches may be wrong or missing.

Market density · Virginia vs nationalDense market

Businesses in this industry

2,764

statewide, all operators

Per 100k residents

31.4

national 26.7

Versus the country

+18%

denser

Every business in SERVICEMASTER RESTORE's industry operating in Virginia — franchised and independent — from the Census Bureau's County Business Patterns (2023), against 2024 population estimates. Counter-intuitively, density is not a warning: across the brand-state cells in the loan data, denser markets have historically charged off less often than the thinnest (see the research page). A crowded market is usually proven demand; an empty one is often empty for a reason.

Labor cost · Virginia vs nationalTypical wages

Avg weekly wage, this industry

$598

Virginia, BLS QCEW 2025

National average

$659

same industry, all states

Versus the country

-9%

cheaper to staff

What SERVICEMASTER RESTORE's industry actually pays workers in Virginia, from the Bureau of Labor Statistics' Quarterly Census of Employment and Wages (2025), employment-weighted across counties. This cost signal is independent of the FDD: a market can look demand-rich above and still carry a margin headwind here if local wages run hot for the sector.

Franchised outlets in Virginia · FDD Item 20-2 over the disclosed window
Fiscal yearFranchisedCompany-owned
2023520
2024500
2025500
Same-sector systems with SBA loan history in Virginia8 systems
SystemLoans in VACharged off (all years)Loss ratio in VAUnits in VA
Rainbow Restoration245 of 18——
SERVPRO150 of 11—56
ZIPS DRY CLEANERS110 of 6—12
MOLLY MAID71 of 4—19
RESTORATION 170 of 2—6
THE CLEANING AUTHORITY60 of 5—8
Advantaclean51 of 4——
All Dry50 of 2—2

Other systems in SERVICEMASTER RESTORE's sector whose franchisees borrowed in Virginia. A loss ratio appears only where at least 30 loans approved through FY2020 have resolved; “—” means too few.

Before you sign anythingfree · 30 min · no commission

A broker is usually paid by the franchisor to place you. I'm paid only by you, never by a franchisor you're considering — and the job is pressure-testing SERVICEMASTER RESTORE’s numbers, including talking you out of a bad deal.

Don Drummond, CPA — Virginia #43775 · what I charge

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