Verified — real FDD extraction
Not found in the SBA Franchise Directory under this name — though SBA loans to its franchisees exist; verify eligibility with your lender
Signal Health Group
Health & Wellness · independent · est. —
Signal Health Group is a home health and care company providing in-home medical and personal care services to patients, including skilled nursing and assistance for seniors or recovering patients. It helps people receive care in their homes. A franchisee operates an agency, staffing caregivers and clinicians and managing patient services.
Signal Health Group net unit count grew +36.4% from 2021–2023 per its FDD Item 20.
New to franchising? Start here
A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.
Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. The numbers on this page come straight from that document:
- Franchise fee — the one-time cost to buy in.
- Royalty — the ongoing cut of your sales you pay the franchisor.
- Item 20 — how many locations opened and closed, the basis for our verdict (from Proven & strong down to Distressed — or Too new to judge).
The verdict
Too new to judge
Distress
13 franchised units over 3 disclosed years is not a track record — systems this early have realized only a fraction of their eventual failures. Judge the disclosures, not a verdict.
Exit rate · latest year
14.3%
vs 9.6% across 37 health & wellness systems
Cost to open
$40K–$290K
Item 7 total investment range
SBA loan defaults
Too few resolved
2 loans exist; too few resolved to rate
Behind the verdict
the record, factor by factor · Item 20
3-yr trend · Item 20 Table 1
terminations + ceased-ops vs. all exits · Table 3
transfers vs. base · Table 3
actual vs. projected openings · Table 5
Item 19 disclosure + completeness
Systemwide units
2021–2023
Survival record
FDD Item 20 · outlet status by year
In fiscal 2023, 1 of 7 franchised outlets left the system — a 14.3% annualized exit rate, vs 9.6% across 37 health & wellness systems. Not every exit is a failure — but this is the measurable floor.
Show the outlet tables ↓Hide the evidence ↑
| Status (FTC) | 2021 | 2022 | 2023 |
|---|---|---|---|
| Outlets at start | 5 | 11 | 11 |
| Opened | 6 | 0 | 7 |
| Transfers | 0 | 0 | 0 |
| Terminations | 0 | 0 | 0 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 2 | 0 | 0 |
| Ceased — other reasons | 0 | 0 | 1 |
| Outlets at end | 11 | 11 | 15 |
| Net change | +6 | 0 | +4 |
The lender's view
SBA 7(a)/504 loan performance · FY1991–present
Banks have made 2 SBA-backed loans to Signal Health Group franchisees since 2021. Most are still open, so there is not yet a resolved cohort large enough to rate.
—
1 resolved · too thin to rate
—
avg. charged-off $ ÷ approved $
—
default rate × loss severity
$85,700
what recent franchisees borrowed
—
approval → charge-off, defaulted loans
—
distinct banks lending
Charge-off rate by loan approval year (%)
SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO SIGNAL HEALTH GROUP BY FRANCHISE NAME · RESOLVED = CHARGED-OFF + PAID-IN-FULL
What it costs — and what it drags
FDD Items 5–7 · fees, investment, royalty
Buying in means a $30K franchise fee (Item 5) and a total investment of $40K–$290K (Item 7). The franchisor publishes no earnings claim (Item 19) — ask current and former franchisees for real numbers.
To open (Item 7)
$40K–$290K
all-in investment range
Franchise fee (Item 5)
$30K
upfront, one-time
Royalty (Item 6)
5%
of sales, ongoing
Your figure — this brand discloses no Item 19 earnings; validate with current & former owners.
Royalty you'd pay / yr
$50K
5% of sales, before profit
Over a 10-yr term
$500K
royalties alone, excl. ad fund
This is not profit. It's the only money the FDD actually pins down — what you put in, and the royalty you owe on every dollar of sales. Your real take-home depends on labor, rent, food cost, and ramp-to-breakeven, none of which any FDD discloses.
Build a real pro-forma for Signal Health Group with an independent CPALabor record
US Dept. of Labor enforcement · franchisee-level · FY2005–present
Federal investigators have concluded 1 wage case against operators of this system, recovering $86K in back wages for 43 workers. Some of these cases are recent, not ancient history. These cases name franchisee-owned locations, not the franchisor itself.
Concluded cases
1
Back wages owed
$86K
Employees affected
43
Since 2020
1
Read this carefully. The employers in these cases are individual Signal Health Group franchisees — separately owned businesses operating under the brand name — not Signal Health Group itself. The franchisor is not the respondent and in most cases is not a party. What the record shows is how this system's operators run their payrolls, which is worth knowing before you become one of them. Counts rise with system size and with age: a 20-year-old, 10,000-unit system will out-count a young one regardless of conduct. Source: DOL Wage and Hour Division concluded compliance actions, FY2005–present, most recent finding 2022.
Distress signals
news-sourced · bankruptcies, closures, lawsuits
No recent closures, bankruptcies, or major lawsuits found in the news for Signal Health Group. That's a good sign — but it reflects news coverage, not a guarantee.
A broker is paid by the franchisor to place you. An independent CPA is paid by you — and the job is pressure-testing Signal Health Group's numbers, including talking you out of a bad deal.
Talk to an independent CPA before you buy →Signal Health Group franchise questions, answered from the filings
What percentage of Signal Health Group franchises closed last year?
In Signal Health Group's latest FDD Item 20 (fiscal 2023), 1 of 7 franchised outlets left the system — an annualized exit rate of 14.3% — compared with 9.6% across 37 health & wellness systems tracked here. That counts terminations, non-renewals, and "ceased operations — other reasons." There is no official failure rate, and not every exit is a failure, but this is the measurable floor.
How much does a Signal Health Group franchise cost?
Per Signal Health Group's 2024 FDD, buying in requires an initial franchise fee of $30K (Item 5) and a total initial investment of $40K–$290K (Item 7).
What royalty does Signal Health Group charge?
Signal Health Group charges an ongoing royalty of 5.0% of gross sales, per Item 6 of its 2024 FDD.
Does Signal Health Group disclose earnings (Item 19)?
No — Signal Health Group's 2024 FDD makes no financial performance representation in Item 19. That is legal and common, but it means the franchisor publishes no earnings claim; ask current franchisees for real numbers.