FDD ITEM 20 · FISCAL 2021–2023
Signal Health Group Item 20: outlets, closures & growth
In its latest FDD Item 20 (fiscal 2023), Signal Health Group reported 13 franchised outlets at year end. 1 of 7 franchised outlets open at the start of the year left the system — an annualized exit rate of 14.3%— while 7 new outlets opened. Systemwide units moved +36.4% over 2021–2023.
| Status (FTC) | 2021 | 2022 | 2023 |
|---|---|---|---|
| Outlets at start | 5 | 11 | 11 |
| Opened | 6 | 0 | 7 |
| Transfers | 0 | 0 | 0 |
| Terminations | 0 | 0 | 0 |
| Non-renewals | 0 | 0 | 0 |
| Reacquired by franchisor | 2 | 0 | 0 |
| Ceased — other reasons | 0 | 0 | 1 |
| Outlets at end | 11 | 11 | 15 |
| Net change | +6 | 0 | +4 |
0 terminations + 0 non-renewals + 1 ceased (other) = 1 exits ÷ 7 at start = 14.3%
These are the three FTC Item 20 statuses in which a franchisee involuntarily or terminally leaves the system. Transfers (0) are resales, not exits; reacquisitions by the franchisor (0) are tracked separately. There is no official “failure rate” — this annualized exit rate is the disclosed, measurable floor.
A broker is paid by the franchisor to place you. An independent CPA is paid by you — and the job is pressure-testing Signal Health Group's numbers, including talking you out of a bad deal.
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