From the filed FDD — automated extraction, check the source
2026 FDD
SBA-eligible · directory code S1516 since 2017
SYNERGY HOME CARE
In-home senior care · parent company: not identified
SYNERGY HomeCare is an in-home care franchise providing non-medical personal care, companionship, and daily-living assistance for seniors and others who need support at home. A franchisee operates a local home care agency from a small office, recruiting and scheduling caregivers and building referral relationships with families, hospitals, and senior services.
SYNERGY HOME CARE net unit count grew 25.5% over 2023–2025 per its FDD Item 20.
New to franchising? Start here
A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.
Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. Most numbers on this page come from that document; others come from federal SBA loan records and labor and census data, each labelled with its source:
- Franchise fee — the one-time cost to buy in.
- Royalty — the ongoing cut of your sales you pay the franchisor.
- Item 20 — how many locations opened, transferred and left the system, the main basis for our verdict, which rates how strong the disclosed record is, or says when the system is too new, the filing too old, or the disclosure too thin to judge.
Our rating · opinion
Strong disclosed record
Enough units and history to judge, and the operating record is good. Units grew 25% (2023–2025: 499 → 626); the fiscal 2025 exit rate was 4.7%, in line with the 5.5% median across 19 comparable systems (in-home senior care). SBA loans to its franchisees approved FY2009–2020 charged off about as often as franchise loans of the same years (4 vs about 3.6 expected, 1.1×).
Exit rate · fiscal 2025
4.7%
vs 5.5% median across 19 comparable systems (in-home senior care)
Cost to open
$80K–$164K
Item 7 total investment range
SBA loan losses · vs same-year loans
1.1×
4 of 37 charged off vs ~3.6 expected
Market density · Texas
Typical density
2% thinner than the national average
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Data as of 2026-10-29. Figures come from SYNERGY HOME CARE's public FDD filings (latest: MN 2026, extracted 2026-07-29) and SBA FOIA loan records (through FY2026), extracted by us and possibly containing errors. The rating is our opinion, not investment, legal, or tax advice. Franchisor or owner and see something wrong? Report a correction — we review every request.
Where the sources disagree
FDD record · SBA loans · model · auditor
The verdict follows the FDD's operating record; the loan record and model read differently and are worth asking the franchisor about.
FDD record · Item 20
Strong operating record
Units grew 25% (2023–2025: 499 → 626); exit rate 4.7% (fiscal 2025) vs 5.5% median.
SBA loans · vs same-year loans
About as expected (1.1×)
4 charge-offs among 37 resolved loans approved FY2009–2020; about 3.6 expected.
Modeled risk
Elevated
Riskier than 75% of scored systems.
Auditor opinion · Item 21
Clean opinion
Unqualified audit, 2026 FDD. Says nothing about franchisee results.
Behind the verdict
the record, factor by factor · Item 20
latest consecutive years · Item 20 Table 1
terminations + ceased-ops vs. all exits · Table 3
transfers vs. base · Table 3
actual vs. projected openings · Table 5
Item 19 disclosure + completeness · shown, not counted in the verdict
Systemwide units
2023–2025
Survival record
FDD Item 20 · outlet status by year
In fiscal 2025, 26 of 550 franchised outlets left the system — an exit rate of 4.7% (fiscal 2025), vs a 5.5% median across 19 comparable systems (in-home senior care). An exit is not a failure: this counts terminations, non-renewals and "ceased — other reasons" as reported, and excludes transfers to new owners.
Show the outlet tables ↓Hide the evidence ↑
| Status (FTC) | 2023 | 2024 | 2025 |
|---|---|---|---|
| Outlets at start | 454 | 499 | 550 |
| Opened | 65 | 76 | 102 |
| Transfers | 21 | 28 | 27 |
| Terminations | 14 | 21 | 12 |
| Non-renewals | 1 | 0 | 6 |
| Reacquired by franchisor | 0 | 0 | 0 |
| Ceased — other reasons | 5 | 4 | 8 |
| Outlets at end | 499 | 550 | 626 |
| Net change | +45 | +51 | +76 |
The franchisor's own finances
FDD ITEM 21 · AUDITED STATEMENTS · 2026 FDD
BDO USA, P.C. gave an unmodified (clean) opinion on the statements in the 2026 FDD; revenue rose 14% from FY2024 to FY2025 and it reported a net loss in FY2024.
This is the company selling the franchise, not any franchisee. A clean opinion means the statements are fairly presented — not that the business is healthy.
Revenue · FY2025
$30.0M
p. 182 · matched to statement
Net income · FY2025
$2.4M
p. 182 · matched to statement
Where FY2025 revenue came from
61% royalties
9% initial / development fees
Show the statement figures ↓Hide the evidence ↑
| Fiscal year | FY2024 | FY2025 |
|---|---|---|
| Total revenue | $26.2Mp. 182 · matched to statement | $30.0Mp. 182 · matched to statement |
| Royalty revenue | $15.9Mp. 182 · matched to statement | $18.2Mp. 182 · matched to statement |
| Initial / development feesline: Initial franchise fees | $2.6Mp. 182 | $2.7Mp. 182 |
| Net income (loss) | −$1.1Mp. 182 · matched to statement | $2.4Mp. 182 · matched to statement |
| Cash at year end | $7.9Mp. 181 | $785Kp. 181 |
The lender's view
SBA 7(a)/504 loan outcomes · compared with franchise loans of the same years
Banks have made 88 SBA-backed loans to SYNERGY HOME CARE franchisees since 2009. Of the 37 approved FY2009–2020 that have resolved, 4 charged off — where about 3.6 would be expected for franchise loans made in the same years. That is 1.1× the expected rate: these loans defaulted about as often as comparable franchise loans.
All-time, 4 of 42 resolved loans charged off (9.5%). That raw figure mixes every approval year since 2009 — loans made in 2006–08 failed at several times the rate of loans made in 2010–13 across all franchises — so it is shown as evidence, not as the score. 52% of the brand's loans have not resolved yet.
1.1×
4 of 37 resolved (FY2009–2020) vs ~3.6 expected
9.5%
4 of 42 resolved, every approval year
—
charged-off $ ÷ approved $, defaulted loans
$294,813
what recent franchisees borrowed
—
shown with 10+ defaults
23 vs 9
distinct banks still lending
Charge-off rate by loan approval year (%) · dashed line = all franchise loans that year
Loan performance by state
SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO SYNERGY HOME CARE BY SBA FRANCHISE NAME/CODE · RESOLVED = CHARGED-OFF + PAID-IN-FULL · EXPECTED = SAME-YEAR RATE ACROSS ALL SBA FRANCHISE LOANS, LOANS ≥ ~6 YEARS OLD
The owner's side of the deal
FDD × federal loan record
Who finances it
Celtic Bank Corporation
12.5% of this brand's loans
That lender charges off 27.1% of its resolved SBA loans to other franchise brands in the FOIA file, vs 14.8% nationally — a read on that lender's portfolio mix, not a finding about the bank.
Who buys it
73.9%
borrowers with no other franchise SBA loan on record
The rest already owned at least one other franchise. Across the corpus, brands bought mostly by repeat operators have charged off less often than brands sold mostly to newcomers (see methodology).
Does experience help here?
Not enough resolved loans to split
Computed from 88 SBA 7(a)/504 loans matched to SYNERGY HOME CARE by SBA franchise code in the SBA FOIA file. Debt service assumes level amortization at the average disclosed term and rate. Owner-level splits rely on borrower-name matching and may misclassify. A lender's rate excludes its loans to this brand, so it reads the lender, not the brand.
What it costs — and what it drags
FDD Items 5–7 · fees, investment, royalty
Buying in means a $55,000 franchise fee (Item 5) and a total investment of $80K–$164K (Item 7). The franchisor publishes an earnings claim (Item 19) — read its methodology closely.
To open (Item 7)
$80K–$164K
all-in investment range
Franchise fee (Item 5)
$55,000
upfront, one-time
Royalty (Item 6)
5%
of sales, ongoing
Starts at a placeholder of $900K — a round figure for the sector, not from SYNERGY HOME CARE’s filings. Set your own figure and check it against this brand's Item 19 and what owners tell you.
Royalty you'd pay / yr
$45K
5% of sales, before profit
Over a 10-yr term
$450K
royalties alone, excl. ad fund
This estimate is computed by software from the brand's public filings and any inputs you enter. No CPA prepared it for you and no assurance is provided on it. Actual results will differ, and the differences may be material.
This is not profit. It covers what the FDD fixes: what you put in, and the royalty you owe on sales. Your take-home depends on staff payroll, insurance, rent, and the months to breakeven, none of which the FDD fixes for your unit (some Item 19s include cost data — read it).
Build a real pro-forma for SYNERGY HOME CARE with a buyer-paid CPAHow the earnings claim is built
FDD ITEM 19 · BASIS · 2026 FDD
The headline figure is Average Annual Gross Sales per Business for Jan 1, 2025 - Dec 31, 2025, for 141 of 246 units, leaving out in operation < 1 year, mini territories, closed during 2025. It is not an annual per-outlet figure, so we don't treat it as unit revenue.
Graded on three things the filing states: coverage (2 points if the figure covers at least 75% of the units it is compared with, 1 point for 50–75%), centre (2 points if it prints both a median and a mean, 1 for one of them), and costs (2 points for costs through a profit line or full cost detail, 1 for some cost items). 5–6 points = More complete, 3–4 = Partial, 0–2 = Limited. The grade describes the disclosure, not the business.
Show the basis ↓Hide the evidence ↑
| What is measured | Average Annual Gross Sales per Business (gross sales; not an annual per-outlet figure) |
| Period | Jan 1, 2025 - Dec 31, 2025 |
| Whose results | Franchised outlets |
| Units included | 141 of 246 SYNERGY HomeCare Businesses in operation at Dec 31, 2025 (626 Units) |
| Left out |
|
| Average (mean) | printed, but not an annual per-outlet figure |
| Median | printed, but not an annual per-outlet figure |
| Met or beat the average | 54 of 141 (38%) |
| Costs shown | Some cost items only |
| Where | p. 50 (Item 19 runs pp. 49–52) |
| The filing's words | “the 'Average Annual Gross Sales' of 186 SYNERGY HomeCare Businesses consisting of 523 Units that have been in operation for 1 year or more as of December 31, 2025” |
Labor record
US Dept. of Labor enforcement · franchisee-level · FY2005–present
Federal investigators have concluded 2 wage cases against operators of this system, recovering $2K in back wages for 8 workers. Some of these cases are recent, not ancient history. These cases name franchisee-owned locations, not the franchisor itself.
Concluded cases
2
Back wages owed
$2K
Employees affected
8
Since 2020
2
Read this carefully. The employers in these cases are individual SYNERGY HOME CARE franchisees — separately owned businesses operating under the brand name — not SYNERGY HOME CARE itself. The franchisor is not the respondent and in most cases is not a party. What the record shows is how this system's operators run their payrolls, which is worth knowing before you become one of them. Counts rise with system size and with age: a 20-year-old, 10,000-unit system will out-count a young one regardless of conduct. Cases are matched to the brand by trade name and may include misattributed employers. Source: DOL Wage and Hour Division concluded compliance actions, FY2005–present, most recent finding 2024.
Modeled risk
FDD Risk Score · a prediction from disclosure and loan-file features
Modeled from the public record, this brand looks riskier than 75% of the systems we score (elevated band).
Observed · vs same-year loans
1.1×
4 of 37 seasoned loans charged off
Risk percentile
75th
Checkable · higher = riskier
Modeled · vs same-year loans
1.4×
≈ 22.5% at the all-loan vintage mix
Top drivers: Share financed by high-loss lenders (raises) · System size (log units) (lowers) · Item 3 litigation (log) (raises) · Investment ceiling (log) (raises). The brand has 30+ seasoned resolved SBA loans, so the score can be checked against its own record. A linear scorecard trained on brands' vintage-adjusted SBA loss records; full spec and cross-validated accuracy on the methodology page. A score is context, not a verdict.
Public records
Bankruptcy, closure & federal court records · coverage is selective · dockets are not scored
We have no verified public-record signals published for SYNERGY HOME CARE. This is not evidence that no events exist. Check PACER, the FDD's Item 3 (litigation) and Item 4 (bankruptcy), and recent news yourself.
10 questions to ask a SYNERGY HOME CARE franchisee
Built from this brand's own disclosures · take it to your validation calls
The franchisor will give you a list of owners to call. Most buyers ask whether they like it. These questions come from what SYNERGY HOME CARE has disclosed. Each one carries the number it came from, so you can check the answer against the record.
- 01
SYNERGY HOME CARE’s own Item 20 shows 26 of 550 franchised outlets left the system in fiscal 2025 — about 4.7%. Do you know any of those owners, and do you know why they left?
A franchisor will call these “transitions.” An owner three doors down usually knows whether they sold at a profit or handed the keys back.
FDD Item 20 · FY2025
- 02
27 units transferred to new owners in fiscal 2025. When you look at those, were they people cashing out a good business — or getting out of a bad one?
Item 20 counts transfers as neutral, but a transfer can be a good sale or a reluctant exit — the filing does not say which.
FDD Item 20 · FY2025
- 03
SBA loans to SYNERGY HOME CARE franchisees approved 2009–2020 defaulted about as often as franchise loans made in the same years: 4 charge-offs among 37 resolved loans, where about 3.6 would be expected (1.1×). Did you finance with an SBA loan, and how close did your first two years come to trouble?
This is the lender's view of how these loans ended, from public federal records matched by SBA franchise code — independent of anything the franchisor discloses — compared with franchise loans made in the same years. A charge-off is a loan outcome, not proof the business closed.
SBA 7(a)/504 loan record, seasoned loans FY2009–FY2020 · 1.1× of same-vintage franchise loans
- 04
Item 7 puts the cost to open at $80K–$164K, yet the average recent SBA loan to SYNERGY HOME CARE franchisees was $295K — above the whole range. What did those loans pay for: new units, resales, real estate, several units at once? And what did you actually spend to open, all in?
A loan above the disclosed range can mean buyers routinely overspend Item 7, or that SBA money in this system funds resales, property or multi-unit deals. The filing doesn't say which; an owner can.
FDD Item 7 vs SBA approvals FY2020+
- 05
You pay 5.0% royalty on gross sales, plus the ad fund, before any of your own costs. On your actual revenue last year, what did you take home as the owner — not revenue, take-home?
Royalty is charged on sales, not profit. This is the number the brochure never shows and the one your life actually runs on.
FDD Item 6
- 06
SYNERGY HOME CARE makes an earnings claim in Item 19. Does your unit look like that number — and do you know which units they included to build it?
Item 19 is legal to build from a flattering subset. Ask whether they excluded new units, closed units, or company stores.
FDD Item 19 · 2026
- 07
How many months did it take to cover your own costs, and how much cash did you burn getting there?
Ramp-to-breakeven working capital is the most underestimated line in any franchise purchase, and the most common reason otherwise-good units fail.
Not disclosed in any FDD — ask an owner
- 08
What does the franchisor charge for that you didn't expect — required tech fees, mandatory remodels, approved-supplier pricing?
Required spending appears across Items 6, 8 and 11 rather than in one place, so buyers routinely miss the total.
FDD Items 6, 8, 11
- 09
If your agreement came up for renewal tomorrow at current terms, would you sign again?
The single most predictive question you can ask. A hesitation is the answer.
Ask every owner you speak to
- 10
Who else should I call — including someone who left?
The franchisor's list is curated by definition. Former franchisees are where the unflattering truth lives, and current owners usually know how to reach them.
Ask every owner you speak to
Want this as a checklist you can take to the calls?
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A broker is usually paid by the franchisor to place you. I'm paid only by you, never by a franchisor you're considering — and the job is pressure-testing SYNERGY HOME CARE’s numbers, including talking you out of a bad deal.
This page is what buyers see before they call you for validation. If the record above is wrong — or right in a way the numbers can't show — say so. Franchisors: send corrections with the page reference and we will review them against the filing and update or annotate the page. Corrections are checked against the filings; nothing you write is published with your name unless you agree to it.
SYNERGY HOME CARE franchise questions, answered from the filings
How many SYNERGY HOME CARE franchised outlets left the system last year?
In SYNERGY HOME CARE's latest FDD Item 20 (fiscal 2025), 26 of 550 franchised outlets left the system — an exit rate of 4.7% — compared with a 5.5% median across 19 comparable systems (in-home senior care) tracked here. That counts terminations, non-renewals, and "ceased operations — other reasons" as the franchisor reported them; it excludes transfers to new owners. The FDD does not say why each outlet left, and an exit is not the same as a failure.
How much does a SYNERGY HOME CARE franchise cost?
Per SYNERGY HOME CARE's 2026 FDD, buying in requires an initial franchise fee of $55,000 (Item 5) and a total initial investment of $80K–$164K (Item 7).
What royalty does SYNERGY HOME CARE charge?
SYNERGY HOME CARE charges an ongoing royalty of 5.0% of gross sales, per Item 6 of its 2026 FDD.
Does SYNERGY HOME CARE disclose earnings (Item 19)?
Yes — SYNERGY HOME CARE makes a financial performance representation in Item 19 of its 2026 FDD. Read it closely: franchisors choose which units and which metrics to include.
How often do SBA loans for SYNERGY HOME CARE franchises default?
SBA loans to SYNERGY HOME CARE franchisees approved 2009–2020 defaulted about as often as franchise loans made in the same years: 4 charge-offs among 37 resolved loans, where about 3.6 would be expected (1.1×). All-time, 4 of 42 resolved loans since 2009 charged off (9.5%); that raw figure mixes every approval year, so we compare with same-year loans instead. A charge-off is a loan loss, not proof the business closed. Source: public SBA 7(a)/504 FOIA data.