FRANCHISE·WATCH·DESK

SBA 7(a)/504 FOIA · FY1991–PRESENT · PENNSYLVANIA

THE UPS STORE (TRADITIONAL) franchise in Pennsylvania: what the public record shows

Franchisees of THE UPS STORE (TRADITIONAL) in Pennsylvania have taken 106 SBA loans in the FY1991–present FOIA files (average $253,117). Those approved through FY2020 defaulted at a rate not clearly different from franchise loans made in the same years nationally: 3 charge-offs among 32 resolved loans, where about 5.6 would be expected (0.5×). THE UPS STORE (TRADITIONAL)'s national ratio is 0.4×. Its latest FDD Item 20 state table reports 155 franchised outlets in Pennsylvania (fiscal 2025) — about 1.19 per 100k residents.

SBA loan outcomes · Pennsylvaniavs same-year franchise loans

Loans in PA

106

Charged off (all years)

3 of 40

Loss ratio in PA (not clear)

0.5×

Loss ratio nationally

0.4×

Source: SBA 7(a)/504 FOIA files (data.sba.gov), borrower state = PA. Loss ratio = charge-offs among loans approved through FY2020 ÷ the charge-offs expected if each had defaulted at the national rate for franchise loans approved the same year; 1.0× is the same. Only charged-off and paid-in-full loans count. A ratio is shown at 30+ such loans; “not clear” marks a ratio chance alone could produce. The all-years count mixes every era and is evidence, not a rate to compare. Borrowers are matched to the brand by name and SBA franchise code; some matches may be wrong or missing.

Market density · Pennsylvania vs nationalTypical density

Businesses in this industry

898

statewide, all operators

Per 100k residents

6.9

national 8.1

Versus the country

-15%

thinner

Every business in THE UPS STORE (TRADITIONAL)'s industry operating in Pennsylvania — franchised and independent — from the Census Bureau's County Business Patterns (2023), against 2024 population estimates. Counter-intuitively, density is not a warning: across the brand-state cells in the loan data, denser markets have historically charged off less often than the thinnest (see the research page). A crowded market is usually proven demand; an empty one is often empty for a reason.

Labor cost · Pennsylvania vs nationalTypical wages

Avg weekly wage, this industry

$1,153

Pennsylvania, BLS QCEW 2025

National average

$1,212

same industry, all states

Versus the country

-5%

cheaper to staff

What THE UPS STORE (TRADITIONAL)'s industry actually pays workers in Pennsylvania, from the Bureau of Labor Statistics' Quarterly Census of Employment and Wages (2025), employment-weighted across counties. This cost signal is independent of the FDD: a market can look demand-rich above and still carry a margin headwind here if local wages run hot for the sector.

Franchised outlets in Pennsylvania · FDD Item 20+8 over the disclosed window
Fiscal yearFranchisedCompany-owned
2023147—
2024154—
2025155—
Same-sector systems with SBA loan history in Pennsylvania12 systems
SystemLoans in PACharged off (all years)Loss ratio in PAUnits in PA
Minuteman Press391 of 20——
Mail Boxes Etc. Usa312 of 25——
Liberty Tax Service246 of 17——
Ameriprise Financial Services190 of 15——
ALPHAGRAPHICS141 of 13—3
Fastsigns140 of 8——
Signs By Tomorrow120 of 9——
Allstate Insurance110 of 11——
JACKSON HEWITT TAX SERVICE91 of 6——
Signarama93 of 8——
Fedex Ground80 of 8——
H&R Block80 of 3—174

Other systems in THE UPS STORE (TRADITIONAL)'s sector whose franchisees borrowed in Pennsylvania. A loss ratio appears only where at least 30 loans approved through FY2020 have resolved; “—” means too few.

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