FRANCHISE·WATCH·DESK

Verified — real FDD extraction

SBA-eligible · directory code S0316 since 2017

CMIT Solutions

Business Services · independent · est. —

CMIT Solutions provides outsourced IT support and managed technology services to small and mid-sized businesses, including cybersecurity, networks, cloud, and help-desk support. A franchisee runs a local IT services company, building client relationships and delivering ongoing tech support, often under monthly service contracts.

CMIT Solutions net unit count grew +4.6% from 20202022 per its FDD Item 20.

New to franchising? Start here

A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.

Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. The numbers on this page come straight from that document:

  • Franchise fee — the one-time cost to buy in.
  • Royalty — the ongoing cut of your sales you pay the franchisor.
  • Item 20 — how many locations opened and closed, the basis for our verdict (from Proven & strong down to Distressed — or Too new to judge).

The verdict

Proven & strong

Distress

0
STABLE

Enough units and history to judge, and the record is good: growing or stable units with clean exits by the standards of its disclosed record. The standout in the record: owner turnover is low.

Exit rate · latest year

3.6%

vs 8.1% across 28 business services systems

Cost to open

$102K–$155K

Item 7 total investment range

SBA loan defaults

10.3%

29 loans resolved — directional only

Market density · Illinois

Typical density

-10% thinner than the national average

Behind the verdict

the record, factor by factor · Item 20

hi-1.0.0
Net unit growth35%

3-yr trend · Item 20 Table 1

Fair
Exit quality25%

terminations + ceased-ops vs. all exits · Table 3

Fair
Transfer / churn15%

transfers vs. base · Table 3

Strong
Promise-keeping10%

actual vs. projected openings · Table 5

Strong
Transparency15%

Item 19 disclosure + completeness

Strong

Systemwide units

2020–2022

+4.6%
241202025120212522022

Survival record

FDD Item 20 · outlet status by year

In fiscal 2022, 9 of 251 franchised outlets left the system — a 3.6% annualized exit rate, vs 8.1% across 28 business services systems. Not every exit is a failure — but this is the measurable floor.

Show the outlet tables
Status (FTC)202020212022
Outlets at start237241251
Opened151610
Transfers3615
Terminations1163
Non-renewals003
Reacquired by franchisor000
Ceased — other reasons003
Outlets at end241251252
Net change+4+10+1

The lender's view

SBA 7(a)/504 loan performance · FY1991–present

Banks have made 61 SBA-backed loans to CMIT Solutions franchisees since 2005. Only 29 have resolved so far — too thin for a reliable default rate, but 3 of them charged off.

Charge-off rate

29 resolved · too thin to rate

Loss given default

avg. charged-off $ ÷ approved $

Expected loss

default rate × loss severity

Avg. loan · FY2020+

$152,534

what recent franchisees borrowed

Median time to default

64 mo

approval → charge-off, defaulted loans

Lenders · FY21+ vs FY16–20

8 vs 10

distinct banks still lending

Charge-off rate by loan approval year (%)

SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO CMIT SOLUTIONS BY FRANCHISE NAME · RESOLVED = CHARGED-OFF + PAID-IN-FULL

The owner's side of the deal

FDD × federal loan record

Who finances it

United Midwest Savings Bank National Association

18.0% of this brand's loans

That lender charges off 35.2% of its loans to other franchise brands, vs 14.8% nationally.

Who buys it

68.3%

first-time franchise owners

The rest already owned at least one other franchise. Across the corpus, brands bought mostly by repeat operators charge off at roughly 10% versus 17% for brands sold mostly to newcomers.

Does experience help here?

Not enough resolved loans to split

Computed from 61 SBA 7(a)/504 loans to CMIT Solutions franchisees joined to the brand's own FDD. Debt service assumes level amortization at the average disclosed term and rate. A lender's rate excludes its loans to this brand, so it reads the lender, not the brand.

What it costs — and what it drags

FDD Items 5–7 · fees, investment, royalty

Buying in means a $50K franchise fee (Item 5) and a total investment of $102K–$155K (Item 7). The franchisor publishes an earnings claim (Item 19) — read its methodology closely.

To open (Item 7)

$102K–$155K

all-in investment range

Franchise fee (Item 5)

$50K

upfront, one-time

Royalty (Item 6)

6%

of sales, ongoing

If a unit does this in annual sales…$1M/yr

Your figure — cross-check against this brand's Item 19 and current-owner validation.

Royalty you'd pay / yr

$60K

6% of sales, before profit

Over a 10-yr term

$600K

royalties alone, excl. ad fund

This is not profit. It's the only money the FDD actually pins down — what you put in, and the royalty you owe on every dollar of sales. Your real take-home depends on labor, rent, food cost, and ramp-to-breakeven, none of which any FDD discloses.

Build a real pro-forma for CMIT Solutions with an independent CPA

Labor record

US Dept. of Labor enforcement · franchisee-level · FY2005–present

Federal investigators have concluded 1 wage case against operators of this system, recovering $0 in back wages for 0 workers. These cases name franchisee-owned locations, not the franchisor itself.

Concluded cases

1

Back wages owed

$0

Employees affected

0

Since 2020

0

Read this carefully. The employers in these cases are individual CMIT Solutions franchisees — separately owned businesses operating under the brand name — not CMIT Solutions itself. The franchisor is not the respondent and in most cases is not a party. What the record shows is how this system's operators run their payrolls, which is worth knowing before you become one of them. Counts rise with system size and with age: a 20-year-old, 10,000-unit system will out-count a young one regardless of conduct. Source: DOL Wage and Hour Division concluded compliance actions, FY2005–present, most recent finding 2009.

Modeled risk

FDD Risk Score · modeled from the public record

Elevated

Modeled from the public record, this brand looks riskier than 79% of systems we score.

Risk percentile

79 / 100

Loan-corroborated

Modeled SBA charge-off

17.3%

Observed SBA charge-off

10.3%

Top drivers: Share financed by high-loss lenders (raises) · Investment ceiling (log) (raises) · System size (log units) (lowers) · Single-lender dependence (raises). 15+ resolved loans stand behind this estimate. A linear scorecard built from this brand's own disclosure figures plus the federal loan record behind its franchisees; full spec and cross-validated accuracy on the methodology page. A score is context, not a verdict.

Distress signals

news-sourced · bankruptcies, closures, lawsuits

No recent closures, bankruptcies, or major lawsuits found in the news for CMIT Solutions. That's a good sign — but it reflects news coverage, not a guarantee.

9 questions to ask a CMIT Solutions franchisee

Built from this brand's own disclosures · take it to your validation calls

The franchisor will give you a list of owners to call. Most buyers ask whether they like it. These are the questions built from what CMIT Solutions has actually disclosed — each one carries the number it came from, so you can tell whether the answer squares with the record.

  1. 01

    CMIT Solutions’ own Item 20 shows 9 of 251 franchised outlets left the system in fiscal 2022 — about 3.6%. Do you know any of those owners, and do you know why they left?

    A franchisor will call these “transitions.” An owner three doors down usually knows whether they sold at a profit or handed the keys back.

    FDD Item 20 · FY2022

  2. 02

    15 units transferred to new owners in fiscal 2022. When you look at those, were they people cashing out a good business — or getting out of a bad one?

    Transfers count as neutral in every ranking. They are the single easiest place to hide distress.

    FDD Item 20 · FY2022

  3. 03

    Item 7 says the low end to open is $102K, but the average recent SBA loan to a CMIT Solutions franchisee was $153K. What did you actually spend to open, all in?

    Lenders size loans to real project costs. A large gap between the disclosed floor and what banks actually fund is the most common way buyers get underfunded.

    FDD Item 7 vs SBA approvals FY2020+

  4. 04

    You pay 6.0% royalty on gross sales, plus the ad fund, before any of your own costs. On your actual revenue last year, what did you take home as the owner — not revenue, take-home?

    Royalty is charged on sales, not profit. This is the number the brochure never shows and the one your life actually runs on.

    FDD Item 6

  5. 05

    CMIT Solutions makes an earnings claim in Item 19. Does your unit look like that number — and do you know which units they included to build it?

    Item 19 is legal to build from a flattering subset. Ask whether they excluded new units, closed units, or company stores.

    FDD Item 19 · 2023

  6. 06

    How many months did it take to cover your own costs, and how much cash did you burn getting there?

    Ramp-to-breakeven working capital is the most underestimated line in any franchise purchase, and the most common reason otherwise-good units fail.

    Not disclosed in any FDD — ask an owner

  7. 07

    What does the franchisor charge for that you didn't expect — required tech fees, mandatory remodels, approved-supplier pricing?

    Required spending appears across Items 6, 8 and 11 rather than in one place, so buyers routinely miss the total.

    FDD Items 6, 8, 11

  8. 08

    If your agreement came up for renewal tomorrow at current terms, would you sign again?

    The single most predictive question you can ask. A hesitation is the answer.

    Ask every owner you speak to

  9. 09

    Who else should I call — including someone who left?

    The franchisor's list is curated by definition. Former franchisees are where the unflattering truth lives, and current owners usually know how to reach them.

    Ask every owner you speak to

Want this as a checklist you can take to the calls?

I'll email you the printable version, and tell you if CMIT Solutions’ numbers move — a new filing, a rising exit rate, a distress signal. Unsubscribe in one click.

Before you sign anythingfree · 30 min · no commission

A broker is paid by the franchisor to place you. I'm paid by you — and the job is pressure-testing CMIT Solutions's numbers, including talking you out of a bad deal.

Don Drummond, CPA — Virginia #43775 · what I charge

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Own or owned a CMIT Solutions?no appointment · read by a person

This page is what buyers see before they call you for validation. If the record above is wrong — or right in a way the numbers can't show — say so. Corrections are checked against the filings; nothing you write is published with your name unless you agree to it.

CMIT Solutions franchise questions, answered from the filings

What percentage of CMIT Solutions franchises closed last year?

In CMIT Solutions's latest FDD Item 20 (fiscal 2022), 9 of 251 franchised outlets left the system — an annualized exit rate of 3.6% — compared with 8.1% across 28 business services systems tracked here. That counts terminations, non-renewals, and "ceased operations — other reasons." There is no official failure rate, and not every exit is a failure, but this is the measurable floor.

How much does a CMIT Solutions franchise cost?

Per CMIT Solutions's 2023 FDD, buying in requires an initial franchise fee of $50K (Item 5) and a total initial investment of $102K–$155K (Item 7).

What royalty does CMIT Solutions charge?

CMIT Solutions charges an ongoing royalty of 6.0% of gross sales, per Item 6 of its 2023 FDD.

Does CMIT Solutions disclose earnings (Item 19)?

Yes — CMIT Solutions makes a financial performance representation in Item 19 of its 2023 FDD. Read it closely: franchisors choose which units and which metrics to include.