FRANCHISE·WATCH·DESK

SBA 7(a)/504 FOIA · FY1991–PRESENT · ILLINOIS

THE UPS STORE (TRADITIONAL) franchise in Illinois: what the public record shows

Franchisees of THE UPS STORE (TRADITIONAL) in Illinois have taken 100 SBA loans in the FY1991–present FOIA files (average $281,734). Those approved through FY2020 defaulted less often than franchise loans made in the same years nationally: 1 charge-offs among 34 resolved loans, where about 6.1 would be expected (0.2×). THE UPS STORE (TRADITIONAL)'s national ratio is 0.4×. Its latest FDD Item 20 state table reports 187 franchised outlets in Illinois (fiscal 2025) — about 1.47 per 100k residents.

SBA loan outcomes · Illinoisvs same-year franchise loans

Loans in IL

100

Charged off (all years)

1 of 36

Loss ratio in IL

0.2×

Loss ratio nationally

0.4×

Source: SBA 7(a)/504 FOIA files (data.sba.gov), borrower state = IL. Loss ratio = charge-offs among loans approved through FY2020 ÷ the charge-offs expected if each had defaulted at the national rate for franchise loans approved the same year; 1.0× is the same. Only charged-off and paid-in-full loans count. A ratio is shown at 30+ such loans; “not clear” marks a ratio chance alone could produce. The all-years count mixes every era and is evidence, not a rate to compare. Borrowers are matched to the brand by name and SBA franchise code; some matches may be wrong or missing.

Market density · Illinois vs nationalTypical density

Businesses in this industry

923

statewide, all operators

Per 100k residents

7.3

national 8.1

Versus the country

-10%

thinner

Every business in THE UPS STORE (TRADITIONAL)'s industry operating in Illinois — franchised and independent — from the Census Bureau's County Business Patterns (2023), against 2024 population estimates. Counter-intuitively, density is not a warning: across the brand-state cells in the loan data, denser markets have historically charged off less often than the thinnest (see the research page). A crowded market is usually proven demand; an empty one is often empty for a reason.

Labor cost · Illinois vs nationalHigh wage pressure

Avg weekly wage, this industry

$1,664

Illinois, BLS QCEW 2025

National average

$1,212

same industry, all states

Versus the country

+37%

costlier to staff

What THE UPS STORE (TRADITIONAL)'s industry actually pays workers in Illinois, from the Bureau of Labor Statistics' Quarterly Census of Employment and Wages (2025), employment-weighted across counties. This cost signal is independent of the FDD: a market can look demand-rich above and still carry a margin headwind here if local wages run hot for the sector.

Franchised outlets in Illinois · FDD Item 20+9 over the disclosed window
Fiscal yearFranchisedCompany-owned
2023178—
2024182—
2025187—
Same-sector systems with SBA loan history in Illinois12 systems
SystemLoans in ILCharged off (all years)Loss ratio in ILUnits in IL
Mail Boxes Etc. Usa354 of 28——
Fastsigns293 of 16——
Signarama242 of 8——
ALPHAGRAPHICS217 of 21—14
Ameriprise Financial Services200 of 15——
Allstate Insurance160 of 8——
JACKSON HEWITT TAX SERVICE140 of 9——
Minuteman Press124 of 10——
Sir Speedy Printing101 of 7—4
Express Personnel Services92 of 4——
CMIT Solutions70 of 4——
Fedex Ground70 of 6——

Other systems in THE UPS STORE (TRADITIONAL)'s sector whose franchisees borrowed in Illinois. A loss ratio appears only where at least 30 loans approved through FY2020 have resolved; “—” means too few.

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