FRANCHISE·WATCH·DESK

From the filed FDD — automated extraction, check the source

2025 FDD

SBA-eligible · directory code S1648 since 2017

SUPERCUTS

Hair salons · parent company: not identified

Supercuts is a national chain of walk-in hair salons offering affordable haircuts, trims, and basic styling for men, women, and children. There are no appointments required at most locations, with a focus on speed and value. A franchisee operates a salon, employing licensed stylists and managing scheduling and retail product sales.

SUPERCUTS net unit count declined 20.7% over 2022–2025 per its FDD Item 20.

New to franchising? Start here

A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.

Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. Most numbers on this page come from that document; others come from federal SBA loan records and labor and census data, each labelled with its source:

  • Franchise fee — the one-time cost to buy in.
  • Royalty — the ongoing cut of your sales you pay the franchisor.
  • Item 20 — how many locations opened, transferred and left the system, the main basis for our verdict, which rates how strong the disclosed record is, or says when the system is too new, the filing too old, or the disclosure too thin to judge.

Our rating · opinion

Proven & steady

On Item 20 alone this record falls below our threshold — units fell 21% (2022–2025: 2,270 → 1,801); the fiscal 2025 exit rate was 7.1%, above the 4.2% median across 7 comparable systems (hair salons) — but SBA loans to its franchisees approved FY1992–2020 charged off far less often than franchise loans of the same years (7 vs about 24 expected, 0.3×). A loan record that strong, over that many years, outweighs a soft recent operating record, so we rate it steady rather than weaker.

Exit rate · fiscal 2025

7.1%

vs 4.2% median across 7 comparable systems (hair salons)

Cost to open

$186K–$323K

Item 7 total investment range

SBA loan losses · vs same-year loans

0.3×

7 of 220 charged off vs ~24 expected

Market density · Texas

Thin market

25% thinner than the national average

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Data as of 2026-10-29. Figures come from SUPERCUTS's public FDD filings (latest: MN 2025, extracted 2026-07-23) and SBA FOIA loan records (through FY2026), extracted by us and possibly containing errors. The rating is our opinion, not investment, legal, or tax advice. Franchisor or owner and see something wrong? Report a correction — we review every request.

Buying an existing SUPERCUTS? Transfer fee $2,500, resale record and asking-price check →

Where the sources disagree

FDD record · SBA loans · model · auditor

Our answer: Proven & steady

The recent Item 20 record is soft, but decades of franchisee loans that defaulted far less often than same-year loans carry more weight, so we rate it steady.

FDD record · Item 20

Weaker operating record

Units fell 21% (2022–2025: 2,270 → 1,801); exit rate 7.1% (fiscal 2025) vs 4.2% median.

SBA loans · vs same-year loans

Far fewer defaults than expected (0.3×)

7 charge-offs among 220 resolved loans approved FY1992–2020; about 24 expected.

Modeled risk

Lower risk

The brand's own loan record contradicts this prediction; the record leads.

Auditor opinion · Item 21

Clean opinion

Unqualified audit, 2025 FDD. Says nothing about franchisee results.

Behind the verdict

the record, factor by factor · Item 20

hi-1.0.0
Net unit growth41%

latest consecutive years · Item 20 Table 1

Weak
Exit quality29%

terminations + ceased-ops vs. all exits · Table 3

Weak
Transfer / churn18%

transfers vs. base · Table 3

Strong
Promise-keeping12%

actual vs. projected openings · Table 5

Strong
Transparencynot in verdict

Item 19 disclosure + completeness · shown, not counted in the verdict

Strong

Systemwide units

2022–2025

-20.7%
2,27020222,07720231,93820241,8012025

Survival record

FDD Item 20 · outlet status by year

In fiscal 2025, 137 of 1,935 franchised outlets left the system — an exit rate of 7.1% (fiscal 2025), vs a 4.2% median across 7 comparable systems (hair salons). An exit is not a failure: this counts terminations, non-renewals and "ceased — other reasons" as reported, and excludes transfers to new owners.

Show the outlet tables ↓
Status (FTC)2022202320242025
Outlets at start2,4072,2702,0771,938
Opened36141011
Transfers1157811755
Terminations0000
Non-renewals0000
Reacquired by franchisor000108
Ceased — other reasons157196145137
Outlets at end2,2702,0771,9381,801
Net change-137-193-139-137

The franchisor's own finances

FDD ITEM 21 · AUDITED STATEMENTS · 2025 FDD

Full read →

Grant Thornton LLP gave an unmodified (clean) opinion on the statements in the 2025 FDD; revenue fell 10% from FY2023 to FY2025 and it reported a net loss in FY2023.

This is the company selling the franchise, not any franchisee. A clean opinion means the statements are fairly presented — not that the business is healthy.

Audit opinion

Unmodified (clean) opinion

Grant Thornton LLP · p. 81

Revenue · FY2025

$210.1M

p. 84 · matched to statement

Net income · FY2025

$123.5M

p. 84 · matched to statement

Where FY2025 revenue came from

28% royalties

initial-fee share not extracted

Show the statement figures ↓
Fiscal yearFY2023FY2024FY2025
Total revenue$233.3Mp. 84 · matched to statement$203.0Mp. 84 · matched to statement$210.1Mp. 84 · matched to statement
Royalty revenue$66.0Mp. 84 · matched to statement$64.1Mp. 84 · matched to statement$58.2Mp. 84 · matched to statement
Net income (loss)−$7.4Mp. 84 · matched to statement$91.1Mp. 84 · matched to statement$123.5Mp. 84 · matched to statement
Equity (deficit) at year endnot extracted$56.8Mp. 83$185.6Mp. 83
Cash at year endnot extracted$10.1Mp. 83$17.0Mp. 83

The lender's view

SBA 7(a)/504 loan outcomes · compared with franchise loans of the same years

Banks have made 287 SBA-backed loans to SUPERCUTS franchisees since 1992. Of the 220 approved FY1992–2020 that have resolved, 7 charged off — where about 24 would be expected for franchise loans made in the same years. That is 0.3× the expected rate: these loans defaulted far less often than comparable franchise loans.

All-time, 7 of 224 resolved loans charged off (3.1%). That raw figure mixes every approval year since 1992 — loans made in 2006–08 failed at several times the rate of loans made in 2010–13 across all franchises — so it is shown as evidence, not as the score.

Loss vs same-year loans

0.3×

7 of 220 resolved (FY1992–2020) vs ~24 expected

All-time charge-off · raw

3.1%

7 of 224 resolved, every approval year

Loss given default

—

charged-off $ ÷ approved $, defaulted loans

Avg. loan · FY2020+

$404,324

what recent franchisees borrowed

Median time to default

—

shown with 10+ defaults

Lenders · FY21+ vs FY16–20

13 vs 36

distinct banks — fewer than FY16–20 (loan volume and SBA name coding affect this)

Charge-off rate by loan approval year (%) · dashed line = all franchise loans that year

0'130553'17530'20

SOURCE: SBA 7(a)/504 FOIA LOAN DATA (DATA.SBA.GOV), FY1991–PRESENT · MATCHED TO SUPERCUTS BY SBA FRANCHISE NAME/CODE · RESOLVED = CHARGED-OFF + PAID-IN-FULL · EXPECTED = SAME-YEAR RATE ACROSS ALL SBA FRANCHISE LOANS, LOANS ≥ ~6 YEARS OLD

The owner's side of the deal

FDD × federal loan record

Heavy debt load

A typical SUPERCUTS buyer since 2020 borrowed $404K through SBA — about $59K a year in debt service. Against the brand's own disclosed median unit revenue of $297K, that is 19.9% of the revenue the business takes in, before rent, stylist or technician pay, product, and royalty.

This estimate is computed by software from the brand's public filings and any inputs you enter. No CPA prepared it for you and no assurance is provided on it. Actual results will differ, and the differences may be material.

Who finances it

Stearns Bank National Association

41.6% of this brand's loans

That lender charges off 12.6% of its resolved SBA loans to other franchise brands in the FOIA file, vs 14.8% nationally — a read on that lender's portfolio mix, not a finding about the bank.

Who buys it

57.7%

borrowers with no other franchise SBA loan on record

The rest already owned at least one other franchise. Across the corpus, brands bought mostly by repeat operators have charged off less often than brands sold mostly to newcomers (see methodology).

Does experience help here?

−1.9pp

multi-unit vs single-unit owners

Owners of multiple units default at 2.2%; single-unit owners at 4.1% (each on 15+ resolved loans, owners identified by borrower-name matching).

Computed from 287 SBA 7(a)/504 loans matched to SUPERCUTS by SBA franchise code in the SBA FOIA file. Debt service assumes level amortization at the average disclosed term and rate. Owner-level splits rely on borrower-name matching and may misclassify. A lender's rate excludes its loans to this brand, so it reads the lender, not the brand.

What it costs — and what it drags

FDD Items 5–7 · fees, investment, royalty

Buying in means a $39,500 franchise fee (Item 5) and a total investment of $186K–$323K (Item 7). The franchisor publishes an earnings claim (Item 19) — read its methodology closely.

To open (Item 7)

$186K–$323K

all-in investment range

Franchise fee (Item 5)

$39,500

upfront, one-time

Royalty (Item 6)

6%

of sales, ongoing

If a unit does this in annual sales…$300K/yr

Starts at the Item 19 median of $297K from SUPERCUTS’ latest FDD. Read which units built that figure, then check it with current and former owners.

Royalty you'd pay / yr

$18K

6% of sales, before profit

Over a 10-yr term

$180K

royalties alone, excl. ad fund

This estimate is computed by software from the brand's public filings and any inputs you enter. No CPA prepared it for you and no assurance is provided on it. Actual results will differ, and the differences may be material.

This is not profit. It covers what the FDD fixes: what you put in, and the royalty you owe on sales. Your take-home depends on stylist or technician pay, rent, product, and the months to breakeven, none of which the FDD fixes for your unit (some Item 19s include cost data — read it).

Build a real pro-forma for SUPERCUTS with a buyer-paid CPA

How the earnings claim is built

FDD ITEM 19 · BASIS · 2025 FDD

The headline figure is Average Gross Sales for Fiscal year July 1, 2024 - June 30, 2025, for 1,661 of 1,701 units, leaving out did not report sales in each month / not open full 12 months. The mean is 8% above the median, so a minority of high-volume units pulls the average up. It shows no costs, so it says nothing about what an owner keeps.

Graded on three things the filing states: coverage (2 points if the figure covers at least 75% of the units it is compared with, 1 point for 50–75%), centre (2 points if it prints both a median and a mean, 1 for one of them), and costs (2 points for costs through a profit line or full cost detail, 1 for some cost items). 5–6 points = More complete, 3–4 = Partial, 0–2 = Limited. The grade describes the disclosure, not the business.

PartialCovers 1,661 of 1,701 units (98%) · median and mean · no expenses
Show the basis ↓
What is measuredAverage Gross Sales (gross sales)
PeriodFiscal year July 1, 2024 - June 30, 2025
Whose resultsFranchised outlets
Units included1,661 of 1,701 franchised outlets during the period July 1, 2024 - June 30, 2025
Left out
  • did not report sales in each month / not open full 12 months (40)
Average (mean)$322K
Median$297K
Mean vs medianmean 8.4% above median
Met or beat the average716 (43.11%)
Costs shownNone — sales only
Wherep. 67 (Item 19 runs pp. 66–67)
The filing's words“The data includes only those salons that reported sales in each month of the 12-month period July 1, 2024, through June 30, 2025.”

Labor record

US Dept. of Labor enforcement · franchisee-level · FY2005–present

Federal investigators have concluded 8 wage cases against operators of this system, recovering $22K in back wages for 28 workers. Some of these cases are recent, not ancient history. These cases name franchisee-owned locations, not the franchisor itself.

Concluded cases

8

Back wages owed

$22K

Employees affected

28

Since 2020

1

Read this carefully. The employers in these cases are individual SUPERCUTS franchisees — separately owned businesses operating under the brand name — not SUPERCUTS itself. The franchisor is not the respondent and in most cases is not a party. What the record shows is how this system's operators run their payrolls, which is worth knowing before you become one of them. Counts rise with system size and with age: a 20-year-old, 10,000-unit system will out-count a young one regardless of conduct. Cases are matched to the brand by trade name and may include misattributed employers. Source: DOL Wage and Hour Division concluded compliance actions, FY2005–present, most recent finding 2023.

Modeled risk

FDD Risk Score · a prediction from disclosure and loan-file features

Lower risk · modeled

This brand's own loan record is better than the model predicts: its franchisees' SBA loans charged off at 0.3× the rate of same-year franchise loans, where the model expects about 0.6×. We lead with the observed record; the model is shown for context.

Observed · vs same-year loans

0.3×

7 of 220 seasoned loans charged off

Risk percentile

6th

Checkable · higher = riskier

Modeled · vs same-year loans

0.6×

≈ 10.1% at the all-loan vintage mix

Top drivers: System size (log units) (lowers) · Share financed by high-loss lenders (lowers) · Item 3 litigation (log) (lowers) · Investment ceiling (log) (raises). The observed record differs from the model, so treat the score as context only. A linear scorecard trained on brands' vintage-adjusted SBA loss records; full spec and cross-validated accuracy on the methodology page. A score is context, not a verdict.

Public records

Bankruptcy, closure & federal court records · coverage is selective · dockets are not scored

We have no verified public-record signals published for SUPERCUTS. This is not evidence that no events exist. Check PACER, the FDD's Item 3 (litigation) and Item 4 (bankruptcy), and recent news yourself.

12 questions to ask a SUPERCUTS franchisee

Built from this brand's own disclosures · take it to your validation calls

The franchisor will give you a list of owners to call. Most buyers ask whether they like it. These questions come from what SUPERCUTS has disclosed. Each one carries the number it came from, so you can check the answer against the record.

  1. 01

    SUPERCUTS’ own Item 20 shows 137 of 1,935 franchised outlets left the system in fiscal 2025 — about 7.1%. Do you know any of those owners, and do you know why they left?

    A franchisor will call these “transitions.” An owner three doors down usually knows whether they sold at a profit or handed the keys back.

    FDD Item 20 · FY2025

  2. 02

    55 units transferred to new owners in fiscal 2025. When you look at those, were they people cashing out a good business — or getting out of a bad one?

    Item 20 counts transfers as neutral, but a transfer can be a good sale or a reluctant exit — the filing does not say which.

    FDD Item 20 · FY2025

  3. 03

    The system went from 2,270 units to 1,801 over 4 disclosed years. What's the explanation you've been given, and do you believe it?

    A shrinking system means fewer owners funding the ad fund and support staff you're paying for.

    FDD Item 20 · FY2022–FY2025

  4. 04

    SBA loans to SUPERCUTS franchisees approved 1992–2020 defaulted far less often than franchise loans made in the same years: 7 charge-offs among 220 resolved loans, where about 24 would be expected (0.3×). Did you finance with an SBA loan, and how close did your first two years come to trouble?

    This is the lender's view of how these loans ended, from public federal records matched by SBA franchise code — independent of anything the franchisor discloses — compared with franchise loans made in the same years. A charge-off is a loan outcome, not proof the business closed.

    SBA 7(a)/504 loan record, seasoned loans FY1992–FY2020 · 0.3× of same-vintage franchise loans

  5. 05

    Item 7 puts the cost to open at $186K–$323K, yet the average recent SBA loan to SUPERCUTS franchisees was $404K — above the whole range. What did those loans pay for: new units, resales, real estate, several units at once? And what did you actually spend to open, all in?

    A loan above the disclosed range can mean buyers routinely overspend Item 7, or that SBA money in this system funds resales, property or multi-unit deals. The filing doesn't say which; an owner can.

    FDD Item 7 vs SBA approvals FY2020+

  6. 06

    You pay 6.0% royalty on gross sales, plus the ad fund, before any of your own costs. On your actual revenue last year, what did you take home as the owner — not revenue, take-home?

    Royalty is charged on sales, not profit. This is the number the brochure never shows and the one your life actually runs on.

    FDD Item 6

  7. 07

    SUPERCUTS makes an earnings claim in Item 19. Does your unit look like that number — and do you know which units they included to build it?

    Item 19 is legal to build from a flattering subset. Ask whether they excluded new units, closed units, or company stores.

    FDD Item 19 · 2025

  8. 08

    How many months did it take to cover your own costs, and how much cash did you burn getting there?

    Ramp-to-breakeven working capital is the most underestimated line in any franchise purchase, and the most common reason otherwise-good units fail.

    Not disclosed in any FDD — ask an owner

  9. 09

    Item 3 discloses 11 legal matters. Do you know what those were about, and were any brought by franchisees?

    Franchisee-brought suits over territory, fees or support tell you how the franchisor behaves when there's a disagreement.

    FDD Item 3 · 2025

  10. 10

    What does the franchisor charge for that you didn't expect — required tech fees, mandatory remodels, approved-supplier pricing?

    Required spending appears across Items 6, 8 and 11 rather than in one place, so buyers routinely miss the total.

    FDD Items 6, 8, 11

  11. 11

    If your agreement came up for renewal tomorrow at current terms, would you sign again?

    The single most predictive question you can ask. A hesitation is the answer.

    Ask every owner you speak to

  12. 12

    Who else should I call — including someone who left?

    The franchisor's list is curated by definition. Former franchisees are where the unflattering truth lives, and current owners usually know how to reach them.

    Ask every owner you speak to

Want this as a checklist you can take to the calls?

I'll email you the printable version, and tell you if SUPERCUTS’ numbers move — a new filing, a rising exit rate, a distress signal. Unsubscribe in one click.

Before you sign anythingfree · 30 min · no commission

A broker is usually paid by the franchisor to place you. I'm paid only by you, never by a franchisor you're considering — and the job is pressure-testing SUPERCUTS’ numbers, including talking you out of a bad deal.

Don Drummond, CPA — Virginia #43775 · what I charge

Book a free 30-minute call →
Own or owned a SUPERCUTS — or represent the franchisor?no appointment · read by a person

This page is what buyers see before they call you for validation. If the record above is wrong — or right in a way the numbers can't show — say so. Franchisors: send corrections with the page reference and we will review them against the filing and update or annotate the page. Corrections are checked against the filings; nothing you write is published with your name unless you agree to it.

SUPERCUTS franchise questions, answered from the filings

How many SUPERCUTS franchised outlets left the system last year?

In SUPERCUTS's latest FDD Item 20 (fiscal 2025), 137 of 1,935 franchised outlets left the system — an exit rate of 7.1% — compared with a 4.2% median across 7 comparable systems (hair salons) tracked here. That counts terminations, non-renewals, and "ceased operations — other reasons" as the franchisor reported them; it excludes transfers to new owners. The FDD does not say why each outlet left, and an exit is not the same as a failure.

How much does a SUPERCUTS franchise cost?

Per SUPERCUTS's 2025 FDD, buying in requires an initial franchise fee of $39,500 (Item 5) and a total initial investment of $186K–$323K (Item 7).

What royalty does SUPERCUTS charge?

SUPERCUTS charges an ongoing royalty of 6.0% of gross sales, per Item 6 of its 2025 FDD.

Does SUPERCUTS disclose earnings (Item 19)?

Yes — SUPERCUTS makes a financial performance representation in Item 19 of its 2025 FDD, reporting a median unit volume of $297K. Read it closely: franchisors choose which units and which metrics to include.

How often do SBA loans for SUPERCUTS franchises default?

SBA loans to SUPERCUTS franchisees approved 1992–2020 defaulted far less often than franchise loans made in the same years: 7 charge-offs among 220 resolved loans, where about 24 would be expected (0.3×). All-time, 7 of 224 resolved loans since 1992 charged off (3.1%); that raw figure mixes every approval year, so we compare with same-year loans instead. A charge-off is a loan loss, not proof the business closed. Source: public SBA 7(a)/504 FOIA data.