From the filed FDD — automated extraction, check the source
2026 FDD
THE UPS STORE NON-TRADITIONAL
Pack & ship / mailbox stores · parent company: not identified
The UPS Store (non-traditional) places UPS Store services inside host locations such as universities, airports, hotels, or large stores rather than in a standalone retail center. It offers shipping, packing, printing, and mailbox services to that location's traffic. A franchisee runs the service counter within the host site.
THE UPS STORE NON-TRADITIONAL net unit count grew 9.3% over 2021–2025 per its FDD Item 20.
New to franchising? Start here
A franchise is a business where you (the franchisee) pay a company (the franchisor) for the right to open and run a location using their brand and system — think a local Anytime Fitness or Taco John's owned by a small-business owner, not the corporation.
Before you can buy in, U.S. law requires the franchisor to give you a Franchise Disclosure Document (FDD) — a long legal filing covering its fees, finances, and history. Most numbers on this page come from that document; others come from federal SBA loan records and labor and census data, each labelled with its source:
- Franchise fee — the one-time cost to buy in.
- Royalty — the ongoing cut of your sales you pay the franchisor.
- Item 20 — how many locations opened, transferred and left the system, the main basis for our verdict, which rates how strong the disclosed record is, or says when the system is too new, the filing too old, or the disclosure too thin to judge.
Our rating · opinion
Strong disclosed record
Enough units and history to judge, and the operating record is good. Units grew 9% (2021–2025: 5,037 → 5,503); the fiscal 2025 exit rate was 0.9%, below the 6.0% median across 48 comparable systems (business services).
Exit rate · fiscal 2025
0.9%
vs 6.0% median across 48 comparable systems (business services)
Cost to open
$114K–$413K
Item 7 total investment range
SBA loan losses
No loan record
no SBA 7(a)/504 loans found for this brand
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Data as of 2026-10-29. Figures come from THE UPS STORE NON-TRADITIONAL's public FDD filings (latest: MN 2026, extracted 2026-07-22) and SBA FOIA loan records (through FY2026), extracted by us and possibly containing errors. The rating is our opinion, not investment, legal, or tax advice. Franchisor or owner and see something wrong? Report a correction — we review every request.
What each source says
FDD record · SBA loans · model · auditor
The sources broadly agree, and the verdict follows the FDD's operating record.
FDD record · Item 20
Strong operating record
Units grew 9% (2021–2025: 5,037 → 5,503); exit rate 0.9% (fiscal 2025) vs 6.0% median.
SBA loans · vs same-year loans
No SBA loans found
No 7(a)/504 loans matched to this brand.
Modeled risk
Not scored
Too little evidence for the model.
Auditor opinion · Item 21
Clean opinion
Unqualified audit, 2026 FDD. Says nothing about franchisee results.
Behind the verdict
the record, factor by factor · Item 20
latest consecutive years · Item 20 Table 1
terminations + ceased-ops vs. all exits · Table 3
transfers vs. base · Table 3
actual vs. projected openings · Table 5
Item 19 disclosure + completeness · shown, not counted in the verdict
Systemwide units
2021–2025
Survival record
FDD Item 20 · outlet status by year
In fiscal 2025, 49 of 5,350 franchised outlets left the system — an exit rate of 0.9% (fiscal 2025), vs a 6.0% median across 48 comparable systems (business services). An exit is not a failure: this counts terminations, non-renewals and "ceased — other reasons" as reported, and excludes transfers to new owners.
Show the outlet tables ↓Hide the evidence ↑
| Status (FTC) | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|
| Outlets at start | 4,958 | 5,037 | 5,140 | 5,234 | 5,365 |
| Opened | 112 | 144 | 141 | 192 | 187 |
| Transfers | 356 | 404 | 340 | 268 | 237 |
| Terminations | 9 | 8 | 11 | 11 | 5 |
| Non-renewals | 2 | 3 | 4 | 3 | 0 |
| Reacquired by franchisor | 0 | 2 | 0 | 13 | 1 |
| Ceased — other reasons | 22 | 30 | 32 | 47 | 44 |
| Outlets at end | 5,037 | 5,140 | 5,234 | 5,365 | 5,503 |
| Net change | +79 | +103 | +94 | +131 | +138 |
The franchisor's own finances
FDD ITEM 21 · AUDITED STATEMENTS · 2026 FDD
Deloitte & Touche LLP gave an unmodified (clean) opinion on the statements in the 2026 FDD; revenue rose 13% from FY2023 to FY2025.
This is the company selling the franchise, not any franchisee. A clean opinion means the statements are fairly presented — not that the business is healthy.
Revenue · FY2025
$337.6M
p. 505 · matched to statement
Net income · FY2025
$41.6M
p. 505 · matched to statement
Where FY2025 revenue came from
68% royalties
2% initial / development fees
Show the statement figures ↓Hide the evidence ↑
| Fiscal year | FY2023 | FY2024 | FY2025 |
|---|---|---|---|
| Total revenue | $299.2Mp. 505 · matched to statement | $321.5Mp. 505 · matched to statement | $337.6Mp. 505 · matched to statement |
| Royalty revenue | $216.4Mextracted · not cross-checked | $219.9Mextracted · not cross-checked | $228.4Mextracted · not cross-checked |
| Initial / development feesline: Franchise fees | $8.1Mp. 505 | $8.3Mp. 505 | $8.1Mp. 505 |
| Net income (loss) | $90.0Mp. 505 · matched to statement | $43.9Mp. 505 · matched to statement | $41.6Mp. 505 · matched to statement |
What it costs — and what it drags
FDD Items 5–7 · fees, investment, royalty
Buying in means a $39,950 franchise fee (Item 5) and a total investment of $114K–$413K (Item 7). The franchisor publishes no earnings claim (Item 19) — ask current and former franchisees for real numbers.
To open (Item 7)
$114K–$413K
all-in investment range
Franchise fee (Item 5)
$39,950
upfront, one-time
Royalty (Item 6)
5%
of sales, ongoing
Starts at a placeholder of $400K — a round figure for the sector, not from THE UPS STORE NON-TRADITIONAL’s filings. This brand's FDD makes no Item 19 earnings claim; set your own figure and check it with current and former owners.
Royalty you'd pay / yr
$20K
5% of sales, before profit
Over a 10-yr term
$200K
royalties alone, excl. ad fund
This estimate is computed by software from the brand's public filings and any inputs you enter. No CPA prepared it for you and no assurance is provided on it. Actual results will differ, and the differences may be material.
This is not profit. It covers what the FDD fixes: what you put in, and the royalty you owe on sales. Your take-home depends on labor, rent, supplies, and the months to breakeven, none of which the FDD fixes for your unit (some Item 19s include cost data — read it).
Build a real pro-forma for THE UPS STORE NON-TRADITIONAL with a buyer-paid CPAPublic records
Bankruptcy, closure & federal court records · coverage is selective · dockets are not scored
We have no verified public-record signals published for THE UPS STORE NON-TRADITIONAL. This is not evidence that no events exist. Check PACER, the FDD's Item 3 (litigation) and Item 4 (bankruptcy), and recent news yourself.
9 questions to ask THE UPS STORE NON-TRADITIONAL franchisee
Built from this brand's own disclosures · take it to your validation calls
The franchisor will give you a list of owners to call. Most buyers ask whether they like it. These questions come from what THE UPS STORE NON-TRADITIONAL has disclosed. Each one carries the number it came from, so you can check the answer against the record.
- 01
THE UPS STORE NON-TRADITIONAL’s own Item 20 shows 49 of 5,350 franchised outlets left the system in fiscal 2025 — about 0.9%. Do you know any of those owners, and do you know why they left?
A franchisor will call these “transitions.” An owner three doors down usually knows whether they sold at a profit or handed the keys back.
FDD Item 20 · FY2025
- 02
237 units transferred to new owners in fiscal 2025. When you look at those, were they people cashing out a good business — or getting out of a bad one?
Item 20 counts transfers as neutral, but a transfer can be a good sale or a reluctant exit — the filing does not say which.
FDD Item 20 · FY2025
- 03
You pay 5.0% royalty on gross sales, plus the ad fund, before any of your own costs. On your actual revenue last year, what did you take home as the owner — not revenue, take-home?
Royalty is charged on sales, not profit. This is the number the brochure never shows and the one your life actually runs on.
FDD Item 6
- 04
THE UPS STORE NON-TRADITIONAL’s FDD makes no financial performance representation at all — legally, they've told buyers nothing about earnings. What did your first 24 months actually look like, month by month?
When a franchisor won't publish numbers, existing owners are the only source. Silence in Item 19 is a choice, not a requirement.
FDD Item 19 · 2026
- 05
How many months did it take to cover your own costs, and how much cash did you burn getting there?
Ramp-to-breakeven working capital is the most underestimated line in any franchise purchase, and the most common reason otherwise-good units fail.
Not disclosed in any FDD — ask an owner
- 06
Item 3 discloses 9 legal matters. Do you know what those were about, and were any brought by franchisees?
Franchisee-brought suits over territory, fees or support tell you how the franchisor behaves when there's a disagreement.
FDD Item 3 · 2026
- 07
What does the franchisor charge for that you didn't expect — required tech fees, mandatory remodels, approved-supplier pricing?
Required spending appears across Items 6, 8 and 11 rather than in one place, so buyers routinely miss the total.
FDD Items 6, 8, 11
- 08
If your agreement came up for renewal tomorrow at current terms, would you sign again?
The single most predictive question you can ask. A hesitation is the answer.
Ask every owner you speak to
- 09
Who else should I call — including someone who left?
The franchisor's list is curated by definition. Former franchisees are where the unflattering truth lives, and current owners usually know how to reach them.
Ask every owner you speak to
Want this as a checklist you can take to the calls?
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A broker is usually paid by the franchisor to place you. I'm paid only by you, never by a franchisor you're considering — and the job is pressure-testing THE UPS STORE NON-TRADITIONAL’s numbers, including talking you out of a bad deal.
This page is what buyers see before they call you for validation. If the record above is wrong — or right in a way the numbers can't show — say so. Franchisors: send corrections with the page reference and we will review them against the filing and update or annotate the page. Corrections are checked against the filings; nothing you write is published with your name unless you agree to it.
THE UPS STORE NON-TRADITIONAL franchise questions, answered from the filings
How many THE UPS STORE NON-TRADITIONAL franchised outlets left the system last year?
In THE UPS STORE NON-TRADITIONAL's latest FDD Item 20 (fiscal 2025), 49 of 5,350 franchised outlets left the system — an exit rate of 0.9% — compared with a 6.0% median across 48 comparable systems (business services) tracked here. That counts terminations, non-renewals, and "ceased operations — other reasons" as the franchisor reported them; it excludes transfers to new owners. The FDD does not say why each outlet left, and an exit is not the same as a failure.
How much does a THE UPS STORE NON-TRADITIONAL franchise cost?
Per THE UPS STORE NON-TRADITIONAL's 2026 FDD, buying in requires an initial franchise fee of $39,950 (Item 5) and a total initial investment of $114K–$413K (Item 7).
What royalty does THE UPS STORE NON-TRADITIONAL charge?
THE UPS STORE NON-TRADITIONAL charges an ongoing royalty of 5.0% of gross sales, per Item 6 of its 2026 FDD.
Does THE UPS STORE NON-TRADITIONAL disclose earnings (Item 19)?
No — THE UPS STORE NON-TRADITIONAL's 2026 FDD makes no financial performance representation in Item 19. That is legal and common, but it means the franchisor publishes no earnings claim; ask current franchisees for real numbers.